About The Position

The IT Support Assistant provides technical support for technology systems used across collegiate dining and hospitality operations. This role serves as the primary point of contact for troubleshooting hardware, software, networking, and point-of-sale (POS) issues while ensuring minimal disruption to campus food service operations. The position works closely with campus management, corporate IT teams, vendors, and end users to maintain reliable technology services.

Requirements

  • Proficient with all Microsoft Applications
  • Basic accounting skills
  • Minimum 2 years experience preferred 4 years experience in IT Support.

Responsibilities

  • Provide technical support for technology systems used across collegiate dining and hospitality operations.
  • Serve as the primary point of contact for troubleshooting hardware, software, networking, and point-of-sale (POS) issues.
  • Ensure minimal disruption to campus food service operations.
  • Work closely with campus management, corporate IT teams, vendors, and end users to maintain reliable technology services.
  • Use logical thinking to perform a variety of office tasks that require special skills and knowledge.
  • Make decisions based on company policy and good judgment.
  • Follow instructions without close supervision.
  • Speak and write clearly and accurately.
  • Plan your own work and sometimes the work of others.
  • Write announcements, letters, summaries, and reports, using prescribed format.
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