IT Support Intern

Open Roles • New York City, NY

14h • $25 - $25 • Onsite

About The Position

Trillium is seeking a motivated, energetic, and technology-focused IT Support Intern to join our Systems and Support team. This role is designed for an aspiring IT professional eager to gain hands-on experience managing enterprise systems and supporting users in a fast-paced environment. This internship offers significant exposure to real-world infrastructure operations and has strong potential to evolve into a full-time position for a candidate who demonstrates technical growth and cultural fit.

Requirements

• Strong interest in Information Technology and Systems Administration.
• A "no task too small" attitude with a high degree of initiative.
• Basic understanding of computer hardware, PC components, and Windows OS.
• Excellent communication skills and a professional, user-first attitude.
• Ability to lift and move workstations and IT equipment (up to 40 lbs) as needed.

Nice To Haves

• Foundational exposure to Active Directory, Entra ID, or Microsoft 365.
• Familiarity with Atlassian Jira or any ticketing system
• Current enrollment in or recent graduation from a related IT or Computer Science program.

Responsibilities

• Assist with moving, setting up, and deploying workstations, monitors, and peripherals.
• Build, image, and configure Windows workstations using modern deployment tools.
• Provide day-to-day technical troubleshooting (Level 1) for local and remote staff.
• Support user onboarding and offboarding processes, including hardware prep and account provisioning.
• Assist with tasks in Active Directory (User groups/permissions) and Microsoft 365 (Exchange, Teams, OneDrive).
• Maintain accurate, clear documentation of IT procedures and hardware inventory.
• Troubleshoot office equipment, including printers and A/V conferencing tools.

Benefits

• Complimentary breakfast on Tuesdays and lunch on Wednesdays and Thursdays
• Join us for exciting outings such as mentor dinners, and field trips to Bloomberg HQ and the NYSE
• Engage with senior management and gain insights from leaders across the firm

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed