IT Support- Intern

Agri-CoverJamestown, ND

About The Position

Works with the Information Technology department to provide assistance and support.

Requirements

  • Completion of freshman year toward a Bachelor's degree in Information Technology or similar field.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to calculate simple figures and amounts.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.

Responsibilities

  • Assist users with general how-to questions (typically Microsoft Office applications, printers, Internet Explorer).
  • Install/update various applications on workstations and laptops.
  • Test/troubleshoot problems reported by users, research issues, find solutions and implement fixes.
  • Assist IT staff with maintaining hardware, network, and servers.
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