IT Support Intern
About The Position
The IT Support Intern will provide technical knowledge to assess new IT software projects and initiatives, supporting and enhancing existing systems. This role involves performing special project rollouts, conducting product feature testing, reviewing, and writing procedure manuals. The intern will gain experience with ticketing systems, networking basics, and Active Directory Management, while also working on Insource IT Support and learning Asset Management Organization. Key tasks include imaging laptops for rollouts at Charter School clients, conducting system stress testing, and working with various cloud platforms.
Responsibilities
- Provide technical knowledge in assessing new IT software projects and initiatives to support and enhance our existing systems.
- Perform special project rollout
- Conduct product feature testing, review, and procedure manual write-up.
- Learn ticketing systems, networking basics, and Active Directory Management
- Work on Insource IT Support
- Learn Asset Management Organization
- Image laptops for rollouts at Charter School clients
- Conduct system stress testing
- Work with various cloud platforms (google, Dropbox, Office365)
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
Number of Employees
11-50 employees
