IT Support Assistant

ARA Career • Raleigh, NC

3d

About The Position

Performs various routine asset management and purchasing duties. Duties may include support of various tasks relative to purchasing IT-related items. Other duties and assignments relative to purchasing and asset management support. Compiles, records, and tracks pertinent purchasing data on computer. Position requires High School diploma or equivalent, and two to three years of related experience. Data entry (e.g., order history, inventory, software licensing) Assist with equipment inventory management Process new hires and terminations, including mailbox creation, software licensing assignments, and logging information. Monitor the Procurement queue; note and assign tickets Track licensed software and vouchers. Document or update knowledge base articles as needed. Process incoming shipments Contact vendors for quotes, obtain approvals, and submit quotes into PASS for purchasing completion

Requirements

• High School diploma or equivalent
• Experience with federal or state government purchasing procedures
• 2 – 3 years related experience
• Strong oral & written communication skills
• Strong Microsoft Excel skills
• Excel as a team player and strive to maximize team & department performance

Nice To Haves

• Associate degree; 3.0 GPA or better
• Self-directed, detail-oriented problem solver

Responsibilities

• Data entry (e.g., order history, inventory, software licensing)
• Assist with equipment inventory management
• Process new hires and terminations, including mailbox creation, software licensing assignments, and logging information
• Monitor the Procurement queue; note and assign tickets
• Track licensed software and vouchers
• Document or update knowledge base articles as needed
• Process incoming shipments
• Contact vendors for quotes, obtain approvals, and submit quotes into PASS for purchasing completion

Benefits

• ARA gives its employees the tools, training, and opportunities to take more active roles as owners.
• Employees are recognized and rewarded for their contributions which not only add to the company’s success, but also their own through the Employee Stock Ownership Plan (ESOP).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees