IT Support

Paramount • Minneapolis, MN

3d

About The Position

#WeAreParamount on a mission to unleash the power of content… you in?We’ve got the brands, we’ve got the stars, we’ve got the
power
to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.
This role spans both traditional IT and broadcast engineering disciplines including:

Requirements

• College diploma or university degree in the field of computer sciences and/or 4 years equivalent work experience.
• Microsoft Certified Administrator (MSCA) or equivalent experience.
• Highly self-motivated and directed with an attention to detail.
• Knowledge of media encoding, transcoding and management.
• Strong written, oral communication and interpersonal skills.
• Proven customer service orientation.

Responsibilities

• Work successfully with both the IT Manager and Director of Engineering to ensure the availability and proper operation of the computer network, servers, workstations and associated equipment.
• Work within a team environment to install, configure and integrate complex systems including broadcast equipment.
• Candidates must have a strong knowledge of local and wide area computer networks, their components and be able to address issues quickly. Availability for supporting our 24x7operation
• Assist and train end users in the best use of technology and file-based video workflows. Also, provide best practices support for remote desktop and VPN access.
• Create and maintain accounts in Active Directory, Open Directory. Manage user permissions, access rights and help desk systems.
• Confirm that software updates and patches are properly installed. Maintain security solutions including anti-virus, firewall, malware and intrusion detection systems.
• Provide and maintain system backups and recovery.
• Provide strong leadership for implementing disaster recovery protocols.
• Assist with tracking and compliance for device data and equipment disposal, fixed assets inventory, access control and environmental health and safety.

Benefits

• Attractive compensation and comprehensive benefits packages.
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees