Tier 1 IT Support Analyst || Atlanta, GA || Onsite
INFO ORIGIN INC•Atlanta, GA
•$15 - $20•Onsite
About The Position
We are seeking a customer-focused Tier 1 IT Support Analyst to provide frontline technical support for teachers, students, staff, and families within a K–12 school district environment.
Requirements
- 1–3 years of Help Desk or IT Support experience
- Strong customer service and troubleshooting skills
- Experience with Windows, Microsoft 365, Google Workspace, and ticketing systems
- Ability to support non-technical users in a fast-paced environment
Nice To Haves
- K–12 or education support experience
- CompTIA A+ or similar certification
Responsibilities
- Troubleshooting hardware/software issues
- Password resets
- Account support
- Microsoft 365 and Google Workspace assistance
- Classroom technology support
- Ticket management using ITSM tools
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
