IT Support Analyst

Itac Sa/Ag • Birmingham, AL

14d • $45,000 - $65,000

About The Position

Are you ready to be the go-to problem solver in a dynamic, fast-growing environment? Our client is looking for a positive individual to join their team as a Help Desk Support professional. In this role, you'll make an immediate impact by keeping their systems and team running smoothly, all while gaining hands-on IT experience in a collaborative and supportive setting.

Requirements

• 2+ years of relevant experience in an IT support role or similar
• Experience supporting Microsoft products.
• Tier II helpdesk support experience.
• A positive, approachable presence with excellent interpersonal skills.
• A strong desire to learn and contribute to a growing team.

Responsibilities

• Providing basic IT support to staff, including troubleshooting Windows issues (e.g., microphone or monitor setups).
• Assisting with onboarding new staff by setting up laptops and docking stations.
• Updating documentation and performing occasional data entry tasks.
• Managing and shipping equipment as needed.
• Ensuring under-desk wiring is organized and efficient.

Benefits

• Work with an organization recognized for its exceptional internal culture.
• Be part of a rapidly growing company with plenty of learning opportunities.
• Gain hands-on experience with a variety of IT systems and support tasks.
• Collaborative and team-oriented environment.
• Exposure to a mix of technical and administrative responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed