IT Supervisor – IT VMO Governance

3MAustin, TX
Hybrid

About The Position

The IT Supervisor – IT VMO Governance will provide oversight for high-impact initiatives spanning IT, Procurement, Finance, Legal, and external supplier partners. This role will be responsible for managing complex programs related to vendor governance, managed services onboarding, operational transformation, contract lifecycle processes, compliance remediation, and continuous improvement efforts. The position will also ensure alignment with enterprise governance standards, audit requirements, and organizational objectives. As an IT Supervisor – IT VMO Governance, you will lead the execution of strategic IT Vendor Management Office (VMO) programs, ensuring disciplined project delivery, governance alignment, and measurable business outcomes. You will apply broad knowledge and experience to solve complex problems, lead cross-functional initiatives, and ensure compliance with IT governance standards while improving quality, timing, and cost performance across IT vendor and asset management operations.

Requirements

  • Bachelor’s degree (completed and verified prior to start)
  • Seven (7) years of experience in Information Technology, including program/project management or vendor management

Nice To Haves

  • Experience leading large-scale IT programs or PMO/PPMO initiatives
  • Experience in IT Vendor Management, Managed Services, or IT governance
  • Strong knowledge of project management methodologies (Agile, Waterfall, hybrid)
  • Experience working across global, cross-functional teams
  • Strong analytical, planning, and problem-solving capabilities
  • Proven ability to influence and communicate effectively at multiple levels of the organization
  • Experience with enterprise systems (e.g., SAP, ServiceNow, Flexera, vendor governance platform)

Responsibilities

  • Lead end-to-end execution of IT VMO programs and projects, including governance transformation, managed services onboarding, and operational improvements
  • Develop and manage program roadmaps, timelines, milestones, and dependencies
  • Track and manage program risks, issues, and decisions, ensuring timely resolution and escalation
  • Provide reporting on program status, financials, and outcomes
  • Lead global, cross-functional projects spanning IT, Procurement, Finance, Legal, and vendor partners
  • Implement and enforce IT governance frameworks, policies, and control processes
  • Ensure standardization across the IT vendor lifecycle (intake, sourcing, contracting, onboarding, performance, renewal)
  • Drive continuous improvement of IT VMO processes, tools, and reporting capabilities
  • Ensure alignment with enterprise IT standards and corporate policies
  • Lead and manage team members and/or contract resources supporting IT VMO operations
  • Assign work, set priorities, and ensure successful delivery of program objectives
  • Provide coaching, development, and performance feedback
  • Maintain accountability for team results, delivery quality, and execution outcomes
  • Ensure alignment to program budgets and resource allocation to achieve business objectives
  • Track financial performance, cost savings, and value realization
  • Make recommendations impacting how financial resources are utilized within programs
  • Ensure alignment of initiatives to business case and financial targets
  • Address complex, ambiguous, and non-routine challenges across IT vendor and asset management programs
  • Develop solutions for multi-faceted, cross-functional issues requiring analytical and conceptual thinking
  • Resolve cross-functional conflicts and ensure alignment across stakeholders
  • Partner with IT, Procurement, Finance, and business leaders to drive program alignment
  • Provide consulting and guidance on IT vendor governance and program execution
  • Influence decision-making and align stakeholders across multiple functions
  • Represent the IT VMO organization to internal and external stakeholders
  • Ensure adherence to IT governance standards, corporate policies, and regulatory requirements
  • Integrate compliance and risk controls into program execution
  • Support audit readiness and remediation initiatives
  • Monitor vendor compliance with contractual and performance obligations

Benefits

  • Medical, Dental & Vision
  • Health Savings Accounts
  • Health Care & Dependent Care Flexible Spending Accounts
  • Disability Benefits
  • Life Insurance
  • Voluntary Benefits
  • Paid Absences
  • Retirement Benefits
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