IT Specialist - Windows / Linux / Cloud

NYS DOL/Department of Labor•floor 1 Albany, NY
•Hybrid

About The Position

This senior-level position provides operating system administration for the New York State Department of Labor’s hybrid computing environment, spanning Windows, Linux, and Kubernetes platforms hosted on-premises and in the cloud. It supports the systems administration and platform management architecture sustaining the UISIM system after go-live and is responsible for technical administration, operational support, and high availability across the hybrid infrastructure. The position is within the ITS Office of the CTO, CPEO Site Reliability Engineering organization and coordinates with State staff supporting these platforms. The role is a 30-month contract. The work model is 50% telecommuting and 50% in-office per week in Albany, New York. The interview is in person.

Requirements

  • 72 months of experience administering server operating systems hosted in a public or private cloud environment, such as Microsoft Azure, Amazon Web Services, or Google Cloud Platform.
  • 72 months of experience implementing and maintaining high-availability configurations for server operating systems, including clustering, failover, replication, or backup and restore.
  • 72 months of experience configuring and administering privileged and administrative access.
  • 84 months of experience administering Windows Server operating systems in an enterprise.
  • 84 months of experience administering Linux server operating systems, such as Red Hat Enterprise Linux, SUSE, or Ubuntu, in an enterprise environment, including installation, configuration, patching, and version upgrades.
  • 60 months of experience administering Kubernetes or an equivalent container orchestration platform, including cluster provisioning, component upgrades, and troubleshooting.
  • 60 months of experience using enterprise monitoring and alerting tools to track servers.
  • 72 months of experience administering enterprise virtualization or hypervisor platforms, such as VMware vSphere and ESXi, Microsoft Hyper-V, Proxmox VE, Nutanix AHV, or Red Hat OpenShift Virtualization, including host configuration, virtual machine provisioning, storage and network assignment, and resource management.
  • 60 months of experience using infrastructure automation or configuration management tooling, such as Ansible, Puppet, Chef, Terraform, PowerShell, or Bash, to provision or administer servers.
  • 60 months of experience applying security baselines and remediating vulnerability scan findings.

Responsibilities

  • Administer Windows Server and Linux operating systems across on-premises, virtualized, and cloud-hosted environments, including installation, configuration, patching, hardening, and version upgrades.
  • Administer enterprise virtualization and hypervisor platforms, including host configuration, virtual machine provisioning, and storage, network, and resource assignment.
  • Administer Kubernetes clusters supporting UISIM workloads through node provisioning, component upgrades, and container platform troubleshooting.
  • Configure and review privileged and administrative access controls; coordinate elevated account requests with Agency database and security staff; apply security baselines; and remediate vulnerability scan findings.
  • Monitor system capacity, performance, and availability using Agency tools, tune resources, and troubleshoot and resolve incidents and service requests during scheduled work hours.
  • Implement and validate high-availability configurations, including clustering, failover, replication, and backup/restore testing; maintain automation and configuration management scripts; and execute change requests within approved change windows.
  • Document root causes and corrective actions and maintain technical documentation, including system diagrams, operational procedures, and configuration records.
  • Provide guidance and knowledge transfer to State technical staff as directed by the State Project Manager.
  • Participate in recurring status meetings and report progress, risks, and issues to State supervisory staff.
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