IT Specialist

ADEC INC.•Bristol, IN

21h•Onsite

About The Position

The Information Technology Specialist provides support to the agency’s computer systems and computer users, including all associated computers and peripheral devices (printers, copiers, faxes, networks). ADEC's mission is to help individuals with intellectual and developmental disabilities find informed choice and possibility, serving more than 1,200 individuals each year through various programs.

Requirements

Bachelor's degree in related field and 1-3 years of experience required
Advanced level of proficiency with Microsoft Office, or similar software packages
Ability to lift 60 pounds
Valid driver’s license
Proof of car insurance
Pass background and negative drug test

Responsibilities

Serve as primary contact for computer support at specific ADEC locations. Includes travel to computer user’s location, diagnosis of the problem, and taking appropriate action.
Assist with providing help desk support for the enterprise level software products.
Provide ongoing security and maintenance of specialized, enterprise wide, software products.
Assist with planning and overseeing the computer training program for ADEC employees.
Assist with management of the agency wide computer networks.
Assist with evaluation of hardware and software options for the agency.
Maintain inventory of all organization computer equipment and phones.
Manage agency telecommunications systems. Includes primary contact for switchboard vendors, local telephone line providers, and cell phone providers.