IT Specialist
About The Position
The IT Technician will support Plant location(s), some travel may be required for onsite troubleshooting and support. Why Join Peopleworks? Peopleworks designs and manufactures innovative solutions in the battery and electronic sector, redefining operational standards through efficiency, precision, and innovation. We lead the market in scalable production technology, global integration, and advanced electronics manufacturing. At Peopleworks, we don't just deliver exceptional products—we foster career growth and empower our teams to excel. Join us and be part of a forward-thinking organization where your leadership drives real impact. As an IT Specialist , you will be responsible for installing, maintaining, and repairing computer systems and networks, ensuring optimal functionality and user support.
Requirements
- Educational Background: An Associate's degree in Information Technology, Computer Science, or a related field is preferred.
- Experience: 4–6 years of experience in IT Support in a Manufacturing environment.
- Technical Skills: Proficient in various operating systems, hardware, and software applications, with strong problem-solving abilities.
- Communication Skills: Excellent verbal and written communication skills to effectively assist users and document issues.
- Attention to Detail: Strong attention to detail to ensure the smooth operation of IT systems and to identify potential issues before they escalate.
Nice To Haves
- Certifications: CompTIA A+ certification or similar credentials are advantageous.
Responsibilities
- Installation and Configuration: Set up and configure hardware and software components to ensure usability across the organization.
- Troubleshooting: Diagnose and resolve hardware and software issues, providing timely support to users.
- Maintenance: Perform regular maintenance on computer systems, including updates and backups, to ensure security and efficiency.
- User Support: Act as the first point of contact for IT-related issues, assisting employees with technical problems and providing training on system usage.
- Documentation: Maintain accurate records of IT issues, resolutions, and system configurations to facilitate future troubleshooting and audits.
Benefits
- Comprehensive Insurance Benefits – Medical, Dental, Vision, Life, AD&D, and supplemental coverage (Accident, Critical Illness, Hospital Indemnity, Cancer Advocacy)
- 401(k) with Company Contribution – Plan confidently for your future
- Paid Time Off – Generous PTO, holidays, and support programs for work-life balance
- Work Environment – Dynamic, employee-focused setting with global collaboration
- Growth Opportunities – Clear paths for career advancement in a growing organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
