IT Specialist V

Maven Group Solutions•McLean, VA

6h•$77,158 - $121,692

About The Position

Maven Group, LLC. was formed to bring experience fueled ingenuity to advancing our customer missions and goals through strategic use of technology. We have developed a niche for bringing an independent, informed perspective to assessment of our customer's infrastructure, innovative portfolio solutions, and targeted support for the implementation of those solutions. An IT Specialist V who thrives on ensuring technology is optimized for citizen experience and operation efficiencies.

Requirements

Thorough knowledge and skills in multiple areas including web development, database administration, mainframes, call centers, networking, server administration, storage devices, desktop and enterprise software, mobile device management, and imaging.
Ability to evaluate program situations in terms of IT applications and enhancements, and cost effectiveness.
Knowledge of budgetary and planning techniques and procedures.
Strong customer service skills including analytics and communication.
Ability to manage multiple projects amid shifting priorities and tight deadlines.
Knowledge of supervisory principles and practices.
Ability to translate user requirements into a successful IT application.
Ability to establish and maintain effective working relationships.
Ability to communicate effectively, orally and in writing.
Bachelor’s degree in computer science AND three (3) or more years of experience in computer or network support, programming or analysis, or database administration OR Associate’s degree in computer science or college-level coursework that includes 15 computer science credits AND five (5) or more years of experience in computer or network support, programming or analysis, or database administration OR Eight (8) or more years of experience in computer or network support, programming or analysis, or database administration.

Responsibilities

Mentoring other unit IT supervisors with supervisory issues, ensures proper staffing of multiple teams, and ensures staff are properly trained and cross-trained.
Providing leadership and oversight to assigned projects.
May provide supervision as well as training and instruction to lower-level IT staff.
Collaborating with other IT leaders in the department or agency and across the organization.
Responsible for, and serving as, the technical expert for multiple areas of technology.
Ensuring compliance with, and adherence to, change management process.
Managing end user support for enterprise-wide software upgrades and migration projects.
Providing vendor management and working with vendors to find resolutions to complex issues.
Working with Agency and department heads to develop IT budgets.
Coordinating IT procurement workflow and assuming responsibility for asset inventory.
Researching and recommending new technologies and software.
Preparing RFPs.
Performing related duties as required.