IT Specialist ( SYSADMIN)-Direct Hire Authority

Air Force Materiel Command•Wright-Patterson AFB, OH

About The Position

The primary purpose of this position is to serve as an Information Technology Specialist (Systems Administration), planning and coordinating the testing, operation, troubleshooting, and maintenance of hardware and software systems. The role supports automated systems across organizational elements and provides technical advice and assistance to customers and management.

Requirements

  • U.S. citizenship is required.
  • Males must be registered for Selective Service.
  • The employee must maintain current certifications.
  • IT-related experience or qualifying education is required under the Information Technology Management Series 2210 qualification standards.
  • Applicants qualifying through education must have a bachelor's degree in a listed field, or a degree including at least 24 semester hours in one or more listed fields and required development or adaptation of applications, systems, or networks. Transcripts must be submitted when education is used to qualify.
  • Demonstrated IT-related competencies in attention to detail, customer service, oral communication, and problem solving.
  • Knowledge of methods for integrating information-system components, administering computer systems, and optimizing system performance.
  • Knowledge of technological advancements and how to initiate corrective or preventive action to ensure system performance.
  • Knowledge of performance tuning tools, database management, and project management methods sufficient to optimize performance, troubleshoot database issues, and perform systems administration.
  • Knowledge of operating systems, associated devices, and system interoperability sufficient to install, upgrade, troubleshoot, test, and maintain systems and ensure server availability, integrity, efficiency, and reliability.
  • Ability to troubleshoot, recover, adjust, modify, and improve systems to solve complex problems and minimize service interruptions.
  • Ability to communicate orally and in writing.
  • Applicants using foreign education must provide evidence that it is equivalent to U.S. education.
  • Position may require a security clearance and may be subject to random drug testing.
  • The employee may be required to work outside normal duty hours, including evenings, weekends, or holidays; shift work and emergency overtime may be required.
  • Federal employees are required to have direct deposit.

Responsibilities

  • Analyze processes and problems related to system design and develop and recommend corrective actions.
  • Plan, coordinate, and install application software and hardware for operating systems across the element, section, flight, squadron, group, and wing.
  • Enhance automated systems to improve user response times, develop proposals, and monitor technological advances to ensure continued optimum service.
  • Evaluate existing automated systems and analyze their functionality in the organizational environment.
  • Develop and document systems administration standard operating procedures and provide guidance to users and management.
  • Develop instructions for using and maintaining established systems and provide guidance and technical assistance on system use and capabilities.
  • Provide technical assistance to senior technical advisors, systems advisory services, and network assistance.
  • Provide ongoing technical advice and guidance to customers on operating and maintaining hardware and software systems and resolving routine IT issues.

Benefits

  • A comprehensive federal employee benefits package is available to eligible employees and their families; specific eligibility depends on position type.
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