IT Specialist (Network/Sysadmin)

Army National Guard Units • Stockton, CA

17d

About The Position

This permanent, T5 Excepted Service position is located at the JFHQ-State, Deputy Chief of Staff for Logistics (DCSLOG) (G4/J4), Sustainment Automation Support Management Office (SASMO), and is part of CA JFHQ Logistics. The IT Specialist (Network/Sysadmin), GS-2210-11, supports Automated Logistics Information Systems and Programs for State and Territory activities and organizations. The role plans, analyzes, and resolves administrative and system problems; oversees the fielding and operation of automated logistics systems; and manages systems integration projects for Combat Service Support (CSS) automation.

The specialist provides technical and functional guidance to system users, identifies and manages funding and budget requirements for SASMO operations, and researches and resolves hardware, software, and application problems. The role also manages the receipt, distribution, installation, testing, evaluation, and lifecycle of designated hardware and peripherals. Help-desk support includes diagnosing and resolving user issues, escalating complex problems, and providing timely, professional assistance.

The position is part of the state National Guard’s infrastructure and support functions. The incumbent is not subject to mobilization, and the work is not part of the military mission. The position is designated as Essential Personnel and may require duty in preparation for or response to a state emergency or disaster declaration.

Requirements

• At least one year of specialized experience equivalent to the GS-09 level or equivalent pay band, demonstrating relevant computer application or specialty-area work.
• Experience applying techniques and requirements appropriate to an assigned computer application or computer specialty area in an organization.
• Experience planning assignment actions that require coordination outside the organizational unit and development of project controls.
• Experience adapting guidelines or precedents to meet assignment needs.
• Experience preparing cost-benefit study documentation, including summarizing and logically organizing material.
• U.S. citizenship.
• Successful completion of a federal employment suitability background investigation.
• Ability to maintain the required security clearance; at minimum, a National Agency Check is required before position assignment.
• Achieve the appropriate DoD 8570.01-M information assurance certification within six months of assignment of IA duties, unless an authorized waiver is granted; failure to obtain certification may result in removal from the position.
• Provide complete resume information, including duties and responsibilities for each job, employment dates in MM/YYYY format, and hours worked per week.
• Meet all qualification and eligibility requirements by 10/30/2026.
• If applicable, comply with Military Selective Service registration requirements.
• Serve a one- or two-year trial period, as applicable to appointment type and veteran’s preference.
• Participate in direct deposit.

Responsibilities

• Provide support for Automated Logistics Information Systems and Programs to State and Territory activities and organizations.
• Plan, analyze, and identify problems, and develop and implement solutions to administrative and system programs.
• Oversee matters related to the fielding and operation of Automated Logistics Systems and Programs.
• Manage projects and programs for systems integration of CSS automation, applying knowledge of logistics operations and automated systems.
• Provide technical and functional guidance for serviced Automated Logistics Systems and Programs.
• Identify SASMO funding requirements, justify and submit State/Territory operating budget requirements, and execute received funds.
• Research and resolve hardware, software, and application problems by troubleshooting and coordinating with users, NGB support agencies, and manufacturers, vendors, or representatives as needed.
• Develop and implement programs to ensure software and vulnerability updates are applied in the proper order.
• Advise functional users and assist with problem identification, troubleshooting, diagnostics, technical issue resolution, and initial setup of serviced system computers.
• Analyze requirements and manage and coordinate designated hardware and peripherals through receipt, distribution, installation, and lifecycle management.
• Install, test, and evaluate automated logistics information system hardware; identify systemic issues and initiate corrective action.
• Provide telephone help-desk coverage, resolve hardware and software problems, and escalate complex issues to enterprise systems or technical specialists or contractors.
• Provide technical assistance for computer and other IT-related problems and minimize operational disruptions through local user support.
• Provide timely, courteous, and professional service to users by telephone and in person.
• Perform essential-personnel duties when required in preparation for or response to a state emergency or disaster declaration.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed