IT Specialist (APPSW)
About The Position
The IT Specialist (APPSW) serves the Defense Health Agency (DHA) in the Web & Mobile Technology PMO, engineering and configuring enterprise platforms across DHA internet, intranet, and extranet environments. The position may be located in Falls Church, Virginia; San Antonio, Texas; or Tacoma, Washington. In-person work is required, with situational telework permitted when approved by the supervisor. This is a direct-hire solicitation, and advance in-hire may be authorized. The specialist designs and develops platform lifecycle governance and branding; administers DHA sites to maintain usability, site structure integrity, and user access management; maintains organizational site structure and hierarchy; and assists users with content migration from legacy systems. The role also oversees mobile, virtual reality, and web applications to implement automated compliance controls and platform upgrades across DHA. The specialist prepares technical specifications to support acquisition of software, hardware, and manpower resources. Appointment may be subject to a suitability or fitness determination. The incumbent must obtain and maintain eligibility for a Secret security clearance or access, and a background investigation and credit check are required. This is a Cyberspace Workforce position requiring Intermediate (802 – IT Project Manager) Defense Acquisition Workforce certification at the Practitioner level. The position requires one year of specialized experience; education cannot substitute for experience. A one-year probationary period applies.
Requirements
- U.S. citizenship is required.
- One year of specialized experience, including providing technical support for web-based applications by troubleshooting functional and performance issues; contributing to the initial design phase in the development lifecycle of web-based or mobile applications; and installing and configuring enterprise software applications for operational system environments.
- Information technology-related experience or training demonstrating attention to detail, customer service, oral communication, and problem-solving competencies.
- Must obtain and maintain eligibility for a Secret security clearance or access for the duration of employment; a background investigation and credit check are required.
- Must meet position requirements for Intermediate (802 – IT Project Manager) Defense Acquisition Workforce certification at the Practitioner level and applicable DoD acquisition workforce requirements.
- Education cannot be substituted for the required experience.
- Must complete a one-year probationary period.
- Direct deposit of pay is required.
- Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
Responsibilities
- Engineer and configure enterprise platforms across DHA internet, intranet, and extranet environments.
- Design and develop platform lifecycle governance and branding for DHA internet, intranet, and extranet sites.
- Administer DHA sites to ensure usability, site structure integrity, and user access management.
- Maintain the portal structure and hierarchy of organizational sites.
- Assist users with content migration from legacy systems.
- Oversee mobile, virtual reality, and web applications to implement automated compliance controls and platform upgrades across DHA.
- Prepare technical specifications to support acquisition of software, hardware, and manpower resources.
Benefits
- Federal employees and their families have access to a comprehensive benefits package; specific eligibility depends on position type, and applicants are directed to contact the hiring agency for details.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
