IT Specialist 2

Saratoga Regional YMCA•Saratoga Springs, NY

19h•$70,000 - $75,000•Onsite

About The Position

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The IT Specialist is responsible for maintaining day-to-day IT operations and deploying special IT projects in order to meet the needs of the growing organization and its users.

Requirements

Degree in IT or related field or relevant certifications and/or experience required.
3-5 years of experience in similar or related IT roles.
Technical proficiency with: On-premise network infrastructure (firewalls, switches, wireless access points, subnets, VLANs, DHCP).
Technical proficiency with: Windows domain server environments (including Active Directory, Group Policy, and Windows clients).
Technical proficiency with: Android/iOS mobile device management systems.
Technical proficiency with: SaaS & cloud platforms (particularly Microsoft cloud products).
Problem-solving skills, such as interpreting, troubleshooting, and research technical problems and error messages.
Ability to multi-task and prioritize service calls, issues, and projects.
Must be organized, reliable, diligent, and willing to learn.
Must be able to research, evaluate, and compare IT tools, products, and solutions.
Must be able to utilize online resources & discussion platforms for troubleshooting and research.
Must be able to work independently on assigned tasks and service calls.
Must be able to clearly communicate with both IT staff and end-users.
Must have a driver’s license, personal vehicle, and clean driving record for traveling between facilities (vehicle mileage will be compensated).

Nice To Haves

Window Server 2019 and later
Active Directory, Group Policy, Certificate Authority
Microsoft 365 / Entra
Microsoft Teams, OneDrive, Sharepoint, Copilot
Dell & Netgear managed switches
Sonicwall & Fortigate firewalls
TinyMDM & Mosyle MDM platforms
Unifi WAPs

Responsibilities

Maintain, monitor, and troubleshoot day-to-day IT operations issues.
Provide assistance & support to end users for tier 2 systems/infrastructure issues.
Research, evaluate, and deploy IT systems solutions, infrastructure projects, and systems updates/upgrades.
Assist with the relocation of a primary data closet during building renovations.
Assist with developing a new M365 DLP policy for OneDrive, Sharepoint, and Copilot.
Assist with active directory KERBEROS hardening.
Research & deploy new switch hardware to replace an older switch stacks.
Assist with transition to a new VoIP phone system.
Set-up & deploy centralized password manager for all YMCA staff.
Research & deploy a centralized IT systems monitor.
Research & deployment of a new IT ticketing system.
Research & deployment of a new on-premise network inventory tool.
Set-up RDP file signing.
Automate SSL certificate renewals.

Benefits

Medical, Dental and Vision Coverage.
Life Insurance (Paid 100% by the SRYMCA).
Short and Long-Term Disability Insurance (Paid 100% by the SRYMCA).
FREE association-wide family membership.
401(a) and 403(b) retirement accounts.
All eligible employees receive the SRYMCA’s retirement contribution of 12% of their biweekly gross earnings.
Discounts on childcare services, including summer camp.
20% discount on program classes for the employee and dependents (subject to availability during regular registration periods).
40% discount on childcare services and Day Camps (limited number of discounted slots may be available, depending on enrollments).
Competitive Pay
Community Impact
Free YMCA Membership
Health and Wellness Programs
Collaborative Environment