IT Solutions Engineer II

CarGurus • Boston, MA

3d • Hybrid

About The Position

The IT Solutions Engineer II will be responsible for building, maintaining, and improving the integrations and automations that connect CarGurus' corporate technology systems. You will develop hands-on expertise in our integration platforms and SaaS portfolio, contributing to the reliability and scalability of our corporate technology ecosystem. You will work closely with senior engineers and cross-functional stakeholders to implement solutions, troubleshoot issues, and maintain strong documentation practices. This role is well-suited for an engineer who is eager to grow their integration engineering skills across a modern, cloud-first IT stack.

Requirements

• 2-4 years of experience administering or building integrations in a corporate IT environment.
• Hands-on experience with developing integrations in iPaaS platforms like Boomi.
• Working knowledge of API concepts including authentication (OAuth, API keys), data mapping, webhooks, and basic error handling.
• Ability to write or maintain scripts or automation rules across one or more languages or platforms (e.g., Python, JavaScript, Jira Automation, or Okta Workflows).
• Familiarity with SaaS administration across collaboration, productivity, or identity tools (e.g., Atlassian, Google Workspace, Okta, or similar).
• Curiosity and openness to working with emerging AI and LLM tooling as part of the IT software portfolio.
• Strong written communication skills; ability to produce clear documentation and runbooks.
• Ability to manage multiple tasks and priorities with guidance from senior team members.
• Strong troubleshooting instincts and willingness to dig into unfamiliar systems.

Responsibilities

• Develop and maintain integrations between SaaS applications and core enterprise systems using platforms such as Boomi and Okta Workflows.
• Build and iterate on workflow automations to reduce manual tasks and improve operational efficiency across the IT tech stack.
• Help support and optimize our team's SaaS stack, including managing and integrating enterprise AI tools such as Glean and Claude.
• Troubleshoot integration failures, debug automation scripts, and identify root causes of recurring issues.
• Document integration workflows, automation processes, runbooks, and platform configurations for team knowledge sharing.
• Participate in architecture and design discussions, contributing an understanding of system dependencies and data flows.

Benefits

• Equity for all employees, both when they start and as they continue to grow with us.
• Career development programs
• Corporate giving programs
• Employee resource groups (ERGs) and communities
• Flexible hybrid model
• Robust time off policies
• Daily free lunch
• New car discount
• Meditation and fitness apps
• Commuting cost coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed