IT Solution Manager

Dow • Midland, MI

1d • Hybrid

About The Position

Dow has an exciting opportunity for an Azure Solution Manager and a Software Engineer located in Midland, MI or Houston, TX. The successful candidate will serve as a technical leader responsible for the end-to-end architectural design and strategic implementation of our most complex and high-profile innovative data initiatives. This role requires deep technical mastery to support, build, and enhance Dow’s Azure Databricks Lakehouse Platform.
You will be critical in shaping the data landscape, ensuring our architecture is reliable, cost-effective, and ready to power advanced, high-impact applications across the business, including: Mission-Critical Machine Learning (ML) Solutions, Real-Time and Streaming Data Consumption, Generative and Agentic AI Systems, Advanced Reporting and Enterprise-grade BI, Complex Data-Powered Web Applications.
As a Software Engineer, you will own and manage a portfolio of digital solutions and practices, guiding them through their full lifecycle—from analysis and design to implementation, adoption, optimization, and end-of-life retirement. Your goal is to deliver advanced functional and business capabilities that accelerate Dow’s digital transformation.
You will collaborate with a multi-disciplinary IT team—including analysts, designers, developers, and support specialists—to deliver innovative, user-centric solutions. A key responsibility is to orchestrate functional and technical requirements analysis, focusing on experience, simplification, automation, efficiency, and reliability.

Requirements

• Proven experience in architecting and implementing enterprise-grade data solutions on Azure, leveraging services such as Azure Data Factory, Logic Apps, Function Apps, Power Platform, and Databricks to enable secure, scalable, and cost-efficient data pipelines.
• Expertise in diagnosing and tuning distributed data processing workloads, ensuring optimal performance for large-scale, high-volume environments through advanced optimization strategies and resource management.
• Deep expertise in leveraging Azure Data Factory (ADF), Databricks Workflows, or equivalent enterprise orchestrators (e.g., Airflow) for complex metadata management, failure handling, and multi-cloud data integration.
• Proven ability to manage, optimize, and integrate data from diverse persistence layers, including relational (SQL Server), document (CosmosDB), and graph (Neo4j) databases.
• Proven ability to lead technical implementation for high-impact projects, effectively articulating technical visions to engineering peers and senior stakeholders, and influencing strategic technology choices. Comfortable delivering technical seminars and evangelizing data solutions best practices to promote a culture of performance and excitement for the field.
• Demonstrated history of coaching and mentoring junior team members, resulting in measurable improvements in team skillsets and code quality.
• Ability to drive projects autonomously from requirement definition through to stable production deployment and post-launch monitoring, understanding and enforcing software development best practices throughout the lifecycle.
• End-to-end ownership of Azure data solutions—translating ambiguous business needs into robust architectural blueprints, then delivering through design, build, test, deployment, and post‑launch monitoring with a focus on reliability, performance, and cost efficiency.
• Designing and operating cloud‑native architectures on Azure (e.g., Databricks Lakehouse, ADF/Workflows, Functions, Logic Apps, Azure SQL) with CI/CD and IaC to scale securely and economically for ML, BI, streaming, and web applications.
• Building secure, high‑throughput integrations—REST APIs and event/stream pipelines (e.g., Event Hubs/Kafka)—to connect polyglot data stores (SQL Server, Cosmos DB, Neo4j) and enable real‑time and batch data products.
• Embedding governance, identity, and compliance into the architecture (OAuth/RBAC, data governance, re‑authorization/ownership verification), enforcing code reviews and automated controls across pipelines and deployments.
• Aligning platform roadmaps and technology choices with enterprise strategy, mentoring engineers on best practices, defining standards and KPIs, and prioritizing modernization and cost‑optimization initiatives that maximize business impact.
• A minimum of a bachelor’s degree or relevant military experience at or above a U.S. E5 ranking or Canadian Petty Officer 2nd Class or Sergeant or 8 years of relevant experience in lieu of a Bachelor's degree
• Minimum of 5 years of professional experience in Platform Engineering, Software Engineering, or a closely related field.
• A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Nice To Haves

• Experience managing cross-functional teams and delivering complex projects.
• Experience with Infrastructure as Code (e.g., Databricks Asset Bundles, Terraform, Bicep) for deploying workflows and Azure resources.
• Deep experience with streaming technologies (e.g., Azure Event Hubs, Kafka, Spark Streaming).
• Demonstrated experience designing solutions with a focus on cloud cost management and efficiency.
• Excellent data visualization and data story-telling skills.
• Proficiency in system integrations, data management, and troubleshooting complex application issues.

Responsibilities

• Lead the end-to-end technical design and scoping of high-impact projects. You will translate ambiguous business challenges into clear, efficient, and scalable solutions with robust architectural blueprints.
• Serve as a primary technical mentor for Associate and mid-level Platform Engineers, elevating the team's overall skillset. You will establish coding standards, perform complex code reviews, and drive the adoption of solution designs and best practices across all skillsets.
• Architect and deliver advanced Azure cloud data solutions that optimize performance and cost through scalable architectures, efficient resource utilization, and proactive resolution of complex bottlenecks—ensuring reliability, agility, and minimal compute expense.
• Work closely with the Senior Solution Manager to evaluate new technologies, define work processes, and make strategic decisions that align data platform capabilities with the company's long-term IT and corporate strategies.
• Partner effectively with a wide range of data professionals—including Data Engineers, Data Scientists, AI/ML Engineers, and Business Analysts—as well as non-technical business partners to define requirements and deliver data products that meet high-stakes analytical needs.
• Take ownership of CI/CD pipelines and infrastructure components in Azure DevOps/Git, championing Infrastructure as Code (IaC) practices to ensure highly reliable, automated, and secure system deployments.
• Fulfill service or practice manager responsibilities for IT, following the ITIL framework to deliver value.
• Analyze business and functional requirements; map user journeys, UX, and user stories to enhance employee and customer experience.
• Own end-to-end lifecycle—design, architecture, integration (buy vs. build), development, testing, adoption, and retirement.
• Support both waterfall and agile methodologies; ensure successful implementation and user adoption.
• Define supplier and team support models; monitor SLA, OLA, and KPI compliance and act on deviations.
• Coordinate with other managers for end-to-end process integration and optimization.
• Define improvement and innovation roadmaps; assess resources, technology, and investment needs.
• Foster a community of solution experts and act as a domain thought leader.
• Assist with workload analysis, capacity planning, and lifecycle cost management.
• Partner with stakeholders to support M&A activities as needed.

Benefits

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
• Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
• Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Transportation allowance (availability varies depending on location)
• Meal subsidiaries/vouchers (availability varies depending on location)
• Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level