IT Solution Management
About The Position
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Requirements
- Regarded as the technical expert in their particular field
- Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function
- Anticipates business and regulatory issues; recommends product, process or service improvements
- Leads projects with notable risk and complexity; develops the strategy for project execution
- Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
- Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines
- Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view
Responsibilities
- Negotiate with customers to design solutions to address complex cross functional needs.
- Identifies and recommend industry BKM's for integrated solution design and standards; Keeps abreast of technologies in the market and oversees new technology evaluations; Works with multiple vendors for high quality resources and competitiveness
- Oversee software application configuration and/or coding. Develops testing and data conversion strategy and approach and oversees testing preparation and execution and data conversions. Supervises work of contract developers. Perform Quality assurance.
- Manages the lifecycle of IT services/applications recommending patching, point releases and major upgrades.
- Oversees support services to GIS customers for specific IT service or set of services. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction. Oversees IT outsourced service ensuring service levels are achieved at effective cost.
- Plan and manage projects to ensure effective and efficient execution in line with established processes and guidelines and guardrails of scope, timeline, budget and quality
- Mentors and trains solutions development personnel. Is recognized as a subject matter expert in application functionality and IT solution development.
Benefits
- supportive work culture that encourages you to learn, develop, and grow your career
- comprehensive benefits package
- participation in a bonus and a stock award program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
