IT Solution Engineer - CDBS PLM

CumminsFletcher, NC

About The Position

The IT Solution Engineer - CDBS PLM role involves translating business requirements into technical specifications, creating detailed solution designs, and coordinating the construction, installation, configuration, and testing of IT systems. This position also includes identifying, troubleshooting, and resolving system technical issues. The engineer will collaborate with business owners, architects, technical experts, and software vendors on solution requirements, development, design, configuration, functionality gap resolution, implementation, support, maintenance, and enhancement of applications. A key aspect of this role is developing a foundational knowledge of business processes, technology stacks, and solution lifecycle management.

Requirements

  • Translate business requirements into technical specifications
  • Create detailed solution design
  • Coordinate construction, installation, configuration and testing of IT systems
  • Identify, troubleshoot and resolve system technical issues
  • Work with business owners, architects, technical experts and software vendors on solution requirements, development, design, configuration, functionality gap resolution, implementation, support, maintenance and enhancement of the applications
  • Develop foundational knowledge of business processes, technology stacks, and solution lifecycle management

Responsibilities

  • Assists in technical analysis of potential solutions, evaluating the technical fit and viability of commercial-off-the-shelf products versus custom-built solutions.
  • Contributes to the determination and documentation of optimum application setup and configuration to meet functional requirements and specifications.
  • Configures and verifies application and system setup and configuration.
  • Gains understanding and learning of application and solution trends and functionality.
  • Provides functional recommendations for assigned applications and systems.
  • Assists in gathering and documenting business, technical, and integration requirements, system workflows, and functional specifications.
  • Supports the design and documentation of basic solution components, architecture diagrams, and technical specifications.
  • Contributes to data migration activities by following established procedures.
  • Assists with development, testing, and configuration of solutions and systems as needed.
  • Assists in executing assigned test cases and master test plan.
  • Assists in diagnosing and resolving routine technical issues and follows standard operating procedures and escalation paths for issue resolution.
  • Assists in creating high-level and detailed design of infrastructure OR applications, interfaces, conversions, extensions, reports, and workflows while meeting architecture, security, performance, scalability, and maintainability requirements.
  • Participates in formal design reviews, cybersecurity reviews, and code reviews (where applicable) to ensure detailed design specifications have been understood and coding standards, cybersecurity regulations have been adhered to by the development team(s).
  • Analyzes and revises existing systems and documentation to identify remediation or improvements in the application or infrastructure solution.
  • Provides level 3 support for critical issues.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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