IT Software Developer I, II, or III

City Utilities of SpringfieldSpringfield, MO
Onsite

About The Position

City Utilities (CU) is seeking an IT Software Developer, with positions available at I, II, or III levels. CU has been a vital part of the community since 1945, providing essential services like electricity, water, natural gas, internet, and transit. This role involves designing, developing, testing, and supporting business applications that align with the utility's strategic objectives. Developers will work with senior team members and internal customers to implement new systems and modifications, learn standard development practices, troubleshoot issues, and contribute to reliable solutions. The position requires continuous learning of new technologies and responsible use of AI tools to enhance productivity and code quality, while maintaining ownership of all code. Higher-level developers will have increased ownership, potentially mentor junior staff, and contribute to technical decision-making for complex projects.

Requirements

  • Bachelor’s degree with a major in Computer Information Systems, Computer Science, Business Administration, or a related field from an accredited college or university is required. An associate’s degree with exceptional related skills and experience in computer science or software development will be considered in lieu of a bachelor’s degree on a year-for-year basis.
  • IT Software Developer I: A minimum of one year of progressively responsible system development experience within the last three years is preferred.
  • IT Software Developer II: Three or more years of recent progressively responsible software development experience is required. At least one year of analysis and design work is required.
  • IT Software Developer III: Six years of recent progressively responsible software development experience, including at least two years of system analysis, design and technical solution planning, is required.
  • IT Software Developer III: Must have experience in administering, planning, and controlling projects, including estimating resources, coordinating team activities, monitoring progress, and ensuring timely, high-quality delivery.
  • Working knowledge of: Designing, developing, testing, implementing, and supporting enterprise business applications using .NET Framework/.NET (C#), Python, HTML/CSS, JavaScript, Entity Framework, Blazor, and modern web application frameworks and libraries including React.js, Angular, and Vue.js.
  • Software development methodologies, application integration, RESTful services/APIs, relational databases, SQL development, and enterprise system integration concepts.
  • GIS technologies and geospatial software development concepts including spatial data management, web mapping, geospatial services, GIS web/mobile application development, mobile/offline mapping solutions, and spatial analytics.
  • Enterprise GIS platforms and technologies including GIS web services, spatial databases, GIS SDKs/APIs, application integrations, service publishing, environment configuration, troubleshooting, and support of GIS-related application ecosystems.
  • Utility and operational technology workflows including asset management, utility network concepts, field mobility solutions, operational data visualization, and integration of GIS with enterprise business systems.
  • Cloud technologies, SaaS enterprise platforms, DevOps concepts, application hosting environments, secure coding practices, and enterprise architecture principles.
  • Integrated development environments (IDEs), source control systems, and project management tools such as Visual Studio, Git, and Azure DevOps.
  • Consuming and implementing 3rd Party SDK/APIs.
  • Ability to work courteously and collaboratively with customers and coworkers.
  • Meet deadlines and schedule work with a timely completion.
  • Document processes and procedures in a concise way.
  • Collaborate effectively, work independently on assigned tasks, and take ownership of deliverables.
  • Be organized and have time management skills with attention to detail; resolve issues independently.
  • Effectively utilize a range of digital tools and platforms, including Microsoft Office Suite, enterprise software, and AI-enhanced applications; willingness to learn and adapt to emerging technologies such as mobile, cloud-based systems, and data-driven platforms relevant to utility operations.
  • Demonstrate effective oral and written communication skills.
  • Good judgement, decision making, problem solving, attention to detail, and critical thinking skills.
  • Willingness to learn and adapt to emerging technologies, including mobile devices, cloud-based systems, and data-driven platforms relevant to utility operations.
  • Engagement in continuous learning of new programming languages, frameworks, and tools to support evolving business needs.
  • Actively develop skills in system analysis, design, and technical decision-making.
  • Gain exposure to Azure DevOps pipelines, cloud deployment concepts, and secure coding practices.
  • Build readiness for mentoring interns and contributing to moderately complex projects building for additional responsibilities and advancement.
  • Maintain adherence to all company policies.
  • Typically, sedentary work.
  • Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication.
  • Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required.
  • Employee must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.
  • Must be able to work successfully with diverse groups of people.

Nice To Haves

  • Experience with GIS technologies, enterprise business applications, enterprise application integrations, custom software development, or utility industry systems and operations is preferred.
  • Experience should include developing applications using .NET frameworks, SQL/database design, and Azure DevOps for source control and deployment.
  • Exposure to cloud environments, containerization concepts, and responsible use of AI-assisted development tools is required.
  • IT Software Developer II should have increased experience reflecting demonstrated ability to work independently, assume partial ownership of assigned systems, mentor interns or entry-level developers, and contribute to technical decision-making for moderately complex projects.
  • IT Software Developer III should have experience reflecting increased responsibility, which including providing technical leadership, mentoring other developers, and taking ownership of enterprise level application or critical systems, preferably in a utility critical operational environment.
  • Experience with geospatial development frameworks and SDKs such as the ArcGIS Maps SDK, ArcGIS Pro SDK, ArcGIS Enterprise SDK, and related GIS development tools is desirable but not limited to specific vendors or platforms.

Responsibilities

  • Assists in the design, development, testing, and support of business applications that align with the utility’s business strategies and objectives, contributing to solutions that meet customer needs and CU’s strategic goals.
  • Provides customer support and, under guidance, serves as a liaison for internally developed and purchased applications across all phases of the systems development lifecycle, ensuring customer needs are addressed efficiently and instructions are clear.
  • Participates in the evaluation of present and proposed technical solutions, requirements, and procedures, documenting findings and recommendations as directed.
  • Prepares and updates technical documentation (designs, interfaces, workflows, and user instructions) that complies with current standards.
  • Assists in system testing, implementation, and deployment activities for new programs, modifications, or purchased systems, following established enterprise architecture standards.
  • Applies secure design and coding practices under guidance to support compliance with CU security standards, data protection requirements, and regulatory policies.
  • Participates in cross-training opportunities as both an instructor and learner; accepts responsibility for learning new languages, tool sets, and platforms, and engages in continuous learning of emerging software development languages, frameworks, and tools.
  • Uses artificial intelligence tools responsibly as an assistant to enhance productivity and code quality; validates AI generated outputs for accuracy and security and maintains full understanding and ownership of all code.
  • Supports project tracking and quality assurance by estimating task effort, communicating status, maintaining work items in the project management system, and producing accurate, efficient, and maintainable work within established deadlines.
  • Assists in training and supporting interns, fostering learning and development while reinforcing CU standards and best practices.
  • Follows design, documentation, control, and acceptance standards; participates in reviews to ensure assigned systems meet required standards.
  • Actively supports all IT goals, processes, and standards; performs other related duties as required or assigned by management.
  • In addition to the IT Software Developer I, a IT Software Developer II or III has increased ownership in the tasks and responsibilities listed above.
  • Monitor and respond to system alerts and error messages.
  • Acknowledge and address critical incidents outside normal business hours in accordance with established procedures and supporting the continued operation of systems used in a 24x7 utility environment.

Benefits

  • Pay Details: IT Software Developer I Grade 57 Minimum: $1,415.81/week Midpoint: $1,769.76 IT Software Developer II Grade 58 Minimum: $1,618.87/week Midpoint: $2,023.60 IT Software Developer III Grade 59 Minimum: $1,851.10/week Midpoint: $2,313.86
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