IT SOC & Automation Analyst

Franklin TempletonSt. Petersburg, FL
$80,000 - $95,000Hybrid

About The Position

The role is responsible for advancing automation and orchestration initiatives across Security Operations through the development, execution, and continuous improvement of workflows, playbooks, integrations, and operational processes. The selected candidate will collaborate with Security Operations analysts, incident responders, and security engineers to reduce manual effort, improve operational efficiency, enhance response consistency, and strengthen the organization's detection and response capabilities. In addition to automation-focused responsibilities, the role will participate in security monitoring, investigation, and incident response activities to support day-to-day operations and identify opportunities for process optimization and automation. Core Objective Support the organization's Cybersecurity Operations function through security monitoring, threat detection, incident response, automation, orchestration, and continuous improvement initiatives that enhance the effectiveness, efficiency, and maturity of detection and response capabilities. About Security Operations Security Operations is responsible for continuously monitoring, protecting, and improving the organization's security posture through threat detection, incident response, threat hunting, detection engineering, security automation, vulnerability management, data protection monitoring, and other operational cybersecurity capabilities.

Requirements

  • Educational background in Cybersecurity, Computer Science, Information Technology, Engineering, or a related discipline, preferably with cybersecurity-focused coursework, specialization, or practical security exposure.
  • Practical understanding of cybersecurity and security operations concepts including alert triage, incident response, threat detection, attack techniques, networking fundamentals, operating systems, identity security, and core security principles.
  • Working knowledge of scripting, automation concepts, APIs, JSON, REST, workflow logic, or similar technologies using Python, PowerShell, or related tools.
  • Exposure to security operations or security technology environments such as SIEM, EDR/XDR, SOAR, identity and access management, cloud security, threat intelligence, ticketing systems, or security analytics platforms.
  • Ability to analyze logs, alerts, security data, user activity, system events, and investigation details to identify patterns, anomalies, and potential security concerns.
  • Ability to break down technical problems, investigate issues logically, document observations clearly, and identify opportunities for improvement or automation.
  • Strong attention to detail, structured thinking, curiosity, and willingness to work across both security operations and automation-oriented activities.
  • Effective written and verbal communication skills with the ability to document findings, explain observations, and collaborate with team members and stakeholders.

Responsibilities

  • Support the development, execution, testing, and maintenance of automation workflows, orchestration playbooks, and response processes.
  • Execute and validate automation workflows for alert enrichment, ticket management, notification, evidence collection, escalation, and response activities.
  • Identify repetitive operational tasks and opportunities for automation across security monitoring, investigation, and incident response processes.
  • Assist with the integration of security technologies including SIEM, EDR/XDR, threat intelligence platforms, ticketing systems, cloud platforms, and other security tools.
  • Support workflow enhancements, automation testing, playbook tuning, and process optimization initiatives.
  • Monitor, triage, investigate, and document security alerts and events using established procedures, runbooks, and escalation paths.
  • Support incident response activities including investigation, evidence gathering, containment coordination, remediation tracking, and documentation.
  • Analyze security events, alerts, and operational data to identify opportunities for improved automation and operational efficiency.
  • Collaborate with SOC analysts, security engineers, platform owners, and other stakeholders to improve detection, response, and operational processes.
  • Maintain automation documentation, playbooks, runbooks, workflow diagrams, operational procedures, and knowledge articles.

Benefits

  • annual discretionary bonus
  • 401(k) plan with a generous match
  • recognition rewards
  • competitive healthcare options
  • insurance
  • disability benefits
  • employee stock investment program
  • learning resources
  • career development programs
  • reimbursement for certain education expenses
  • paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays)
  • motivational wellbeing program
  • Three weeks of PTO in your first year
  • Competitive medical, dental, and vision insurance
  • 85% company match on pre-tax and/or Roth contributions, up to IRS limits
  • Employee Stock Investment Plan (ESIP) with discounted share purchase opportunities
  • Learning Education Assistance Program (LEAP)
  • Opportunity to purchase company funds with no sales charge
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