IT Service Desk

Pella Windows & DoorsMedford, WI
Onsite

About The Position

Weather Shield is seeking an IT Service Desk to lead our technical support team in providing excellent customer service and resolve staff technical issues. You should have both a solid technical background and customer service experience and the ability to motivate your team toward specific goals. This is a full-time position that works on-site at the Medford, WI Corporate Office Monday - Friday 7AM - 3:30PM. New grads interested in growing a career in IT are welcome to apply! Unfortunately, this position doesn't offer any relocation benefits.

Requirements

  • Solid technical background
  • Customer service experience

Nice To Haves

  • New grads interested in growing a career in IT are welcome to apply

Responsibilities

  • Lead our technical support team in providing excellent customer service
  • Resolve staff technical issues
  • Motivate your team toward specific goals

Benefits

  • Competitive pay
  • Annual bonus opportunity
  • Comprehensive benefits (medical, dental and vision)
  • Company paid life insurance
  • Company paid short and long-term disability insurance
  • Employee assistance program
  • Paid time off
  • 9 paid holidays
  • 401k with a company match
  • Advancement opportunities
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