IT Service Center - Internship
About The Position
CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY Chipotle’s IT Service Center (ITSC) is seeking a proactive, self-directed Information Technology Intern to join our team. In this role, you will partner closely with the ITSC and support the Support Planning Team, gaining hands-on experience in enterprise support for a global restaurant organization. The ideal candidate excels at diagnosing and resolving technical issues, quickly learns new tools and technologies, and contributes to delivering projects on time.
Requirements
- Education: High School Diploma or GED required
- Currently pursuing an associate’s or bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field
- Basis understanding of ticketing systems and support practices, or willingness to learn
- Good time management skills
- Excellent problem-solving and troubleshooting skills
- Strong communication and customer service skills
- Able to work independently and as part of a team
- Able to learn quickly and adapt to changing technology
Responsibilities
- Contribute to ongoing initiatives that enhance the employee IT support experience
- Triage escalated support tickets and engage the appropriate Tier 2 technical teams
- Partner with upstream technical teams on cross-functional initiatives
- Adhere to established procedures and processes for restaurant support operations
- Investigate technical issues and recommend practical solutions
- Assist in developing reports and performing support trend analysis
- Coordinate with vendor/technical partners to support restaurant operations
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What This Job Offers
Career Level
Intern
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
