IT Senior Support Specialist 3 (799594)

Nitelines Usa • Atlanta, GA

1d • Hybrid

About The Position

Established in 1994, NiteLines USA has successfully delivered contract support services to more than 144 government institutions and medical treatment facilities across the country. We’re a dynamic and growing organization, offering a wide range of employment opportunities. We are seeking professionals and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles. Work with a dedicated and caring organization and start doing your life's best work GDOT IT Senior Support Specialist 3 (799594) Pay rate : $53.75 per hour Temp ( 8 months +) Job location : 600 West Peachtree St. Atlanta, GA. 30308 Hours : 8 hours daily/5 days weekly (hybrid position) Job Summary: Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.

Requirements

• High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
• Candidates for this position must be local to the Atlanta area
• This position requires one day onsite per week.
• Minimum 5 years experience providing both front and back-end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging.
• Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
• Candidates must possess advanced technical skills and knowledge.
• Java or Other programming language
• JavaScript
• Groovy Script
• XML
• SQL
• PL SQL
• Oracle databases

Nice To Haves

• Experience working with Java based 3rd party web applications is a plus.
• Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.

Responsibilities

• Provides management information system user support on a continuing basis either by phone or site visit.
• Troubleshoots end-user problems.
• Analyzes and designs software modifications to meet users' needs.
• May develop and conduct training programs for software/hardware users.
• Owns assigned tasks.
• May serve as a lead or train staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees