IT Senior Support Specialist

Coventek Inc • Atlanta, GA

1d • Hybrid

About The Position

Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.

Requirements

• High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
• Minimum 5 years’ experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging.
• Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
• Candidates must possess advanced technical skills and knowledge.
• Java or Other programming language
• JavaScript
• Groovy Script
• XML
• SQL
• PL SQL
• Oracle databases

Nice To Haves

• Experience working with Java based 3rd party web applications is a plus.
• Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees