IT Senior Manager - Mayo Collaborative Services Lab Infrastructure (Limited Tenure)

Mayo Clinic • Rochester, MN

4d

About The Position

The Senior Manager of IT Infrastructure will be responsible for the design,
implementation and operational leadership of infrastructure services supporting
a laboratory. This role plays a key part in building IT capabilities in a new
company, operating independently while remaining aligned with Mayo governance,
security, and quality standards during the build and early operational phases.

Reporting to the IT Director, the Senior Manager has primary accountability for
infrastructure services delivered through managed service provider
relationships, including network, hosting, cloud platforms, end-user computing,
and foundational security services. The role ensures infrastructure reliability,
performance, scalability, and compliance required to support laboratory
operations, business continuity, and future growth.

Working closely with the IT Director, laboratory leadership, cybersecurity, and
Mayo Collaborative Services technology partners, the Senior Manager will help
establish and mature infrastructure operating practices, including monitoring,
incident response, change management, disaster recovery, and capacity planning.
The role requires strong operational leadership, vendor management expertise,
and experience supporting highly available, mission-critical systems in
regulated environments.

This position is a limited-tenure role intended to support the formation,
launch, and stabilization of the new company and laboratory. As the organization
matures, the role is expected to transition to a permanent infrastructure
leadership position within a separate company operating independently from Mayo
Collaborative Services.

The ideal candidate will have experience leading infrastructure services in
laboratory, healthcare, life sciences, or similarly regulated environments, with
the ability to operate independently while remaining aligned with a broader
enterprise governance, security, and compliance framework.

Requirements

• Strong operational leadership
• Vendor management expertise
• Experience supporting highly available, mission-critical systems in regulated environments
• Experience leading infrastructure services in laboratory, healthcare, life sciences, or similarly regulated environments
• Ability to operate independently while remaining aligned with a broader enterprise governance, security, and compliance framework

Responsibilities

• Design, implementation and operational leadership of infrastructure services supporting a laboratory
• Building IT capabilities in a new company, operating independently while remaining aligned with Mayo governance, security, and quality standards during the build and early operational phases
• Accountability for infrastructure services delivered through managed service provider relationships, including network, hosting, cloud platforms, end-user computing, and foundational security services
• Ensuring infrastructure reliability, performance, scalability, and compliance required to support laboratory operations, business continuity, and future growth
• Establish and mature infrastructure operating practices, including monitoring, incident response, change management, disaster recovery, and capacity planning

Benefits

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees