IT Senior Application Analyst - HRIS

Indivior • Richmond, VA

6d • Hybrid

About The Position

This is a hybrid role based in our Richmond, VA HQ. Mon / Fri are remote; Tues / Wed / Thurs are core in-office collaboration days. Indivior is a global pharmaceutical company working to help change patients' lives by developing medicines to treat Opioid Use Disorder (OUD). Our vision is that all patients around the world will have access to evidence-based treatment for OUD, and we are dedicated to transforming OUD from a global human crisis to a recognized and treated chronic disease. Building on its global portfolio of OUD treatments, Indivior has an exploratory pipeline of products designed to expand its heritage in this category. Headquartered in the United States in Richmond, VA, Indivior employs approximately 800 individuals globally. If you take pride in building systems that actually work for the people who use them, this role will feel like a great fit. As the IT Senior Application Analyst, you will serve as the subject matter expert supporting Indivior’s Human Resources applications, particularly Workday, across the full lifecycle: design, build, and run. You will partner closely with HR, Payroll, and IT teams to strengthen core systems, improve processes, and ensure a reliable, intuitive experience for employees and leaders. You will also oversee day‑to‑day service delivery for Workday, including incident management and vendor performance, ensuring issues are handled thoughtfully, escalated appropriately, and aligned with Indivior policies and SOPs.

Requirements

• Bachelor’s degree in Human Resources, Business, or Information Technology
• Industry experience in Pharmaceuticals or Life Sciences
• Experience with Windows, MS Office, Workday, ServiceNow, and SuccessFactors
• 5+ years of application management experience with strong HR systems exposure
• 3+ years coordinating outsourced application support providers
• Experience with governance, business process improvement, system design, documentation, and testing
• Experience supporting end users and creating training materials
• Customer and results oriented mindset
• Strong communication and collaboration skills
• Effective problem solving and diagnostic abilities
• Flexible, pragmatic approach to work
• Fluency in English required

Nice To Haves

• Working knowledge of Workday modules including Core HCM, Recruiting, Advanced Compensation, Talent, and Absence Management preferred

Responsibilities

• Contribute to the IT and Business Applications roadmap, aligning technology improvements with business needs
• Participate as a key contributor on system enhancements and projects from concept through implementation
• Partner with HR and IT teams to assess, prioritize, and deliver continuous improvement initiatives
• Oversee the team managing incidents and service requests for Workday
• Ensure system operations meet business needs while adhering to Indivior policies and SOPs
• Review incident metrics to identify trends and improvement opportunities
• Provide HR application administration and process updates
• Support payroll processes across Workday and ADP
• Execute IT and Sarbanes Oxley (SOX) controls
• Build and maintain the Workday intranet page with clear, engaging content
• Support Workday release management activities
• Provide subject matter expertise across design, build, and run phases
• Act as the primary contact for outsourced application support vendors
• Ensure service levels are met and issues are escalated appropriately
• Mature IT documentation for clarity, consistency, and compliance
• Review and approve IT governance and procedure documentation
• Meet regularly with HR stakeholders to gather feedback and identify improvement opportunities
• Empower HR and business users through increased self-service and best practices
• Support end users and super users through guidance and training
• Support HR application roadmap planning and delivery
• Translate business requirements into functional and technical solutions
• Address risks, issues, and decisions in a timely manner
• Collaborate across teams and geographies to deliver a high-quality user experience

Benefits

• Competitive PTO plus company closure from December 24th- January 1st
• 401(k) and Profit-Sharing Plan- Company match of 75% on your first 6% of contributions and profit-sharing contribution equal to 4% of your eligible pay
• U.S. Employee Stock Purchase Plan- 15% Discount
• Comprehensive Medical, Dental, Vision, Life and Disability coverage
• Health, Dependent Care and Limited Purpose Flex Spending and HSA options
• Adoption assistance
• Tuition reimbursement
• Concierge/personal assistance services
• Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage
• Wellness programs as well as other discounts and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Senior