IT Risk Management Specialist

Cloudflare•San Francisco, CA

About The Position

The IT Risk Management Specialist is a critical role within the Enterprise Operations organization, reporting to the Sr. IT Operations Manager. This individual will be the driving force behind the organization's adherence to IT compliance frameworks and data governance best practices, primarily within the Office of the CIO and Enterprise Operations. The Specialist will be responsible for leading recurring IT system audits, designing and implementing robust data governance processes, and ensuring continuous compliance with ISO, SOX, SOC, and FedRAMP control requirements. This role requires a seasoned IT audit and compliance professional who can effectively collaborate with cross-functional teams to mitigate risk, drive continuous improvement, and ensure data quality and integrity across the enterprise.

Requirements

Experience: 6+ years of progressive IT audit and compliance experience, preferably in a large enterprise or highly regulated environment.
Framework Expertise: Hands-on experience with SOX, SOC, FedRAMP, and PCI frameworks, including the implementation and auditing of ITGCs and system security controls.
Technical Knowledge: Working knowledge of industry-recognized frameworks such as NIST 800-53 (FedRAMP), ISO/IEC 27001 (including Annex A controls), and COBIT, with proven ability to map controls for unified compliance strategies.
Risk Management: Strong foundation in IT risk management, governance, and data protection principles, with a demonstrated ability to identify compliance gaps and design effective controls.
Process & Documentation: Proficiency in process design and documentation, including the ability to develop and optimize workflows, policies, and robust Standard Operating Procedures (SOPs).
Communication: Exceptional written communication and technical writing skills, with the ability to produce clear and concise compliance reports, governance policies, and training materials for all audience levels.
Adaptability: Demonstrated ability to adapt control design and audit planning to complex environments with system limitations and evolving business requirements.

Responsibilities

IT Audit & Compliance Program Management: Lead and support recurring IT system audits, ensuring compliance verification and adherence to Electronic Audit Evidence (EAE) requirements.
Plan, execute, and document audit testing activities, including Tests of Design (TODs), Tests of Effectiveness (TOEs), and Quarterly Access Reviews (QARs).
Design and operationalize recurring audit procedures, Standard Operating Procedures (SOPs), and evidence collection frameworks for SOX, FedRAMP, and internal governance.
Assist in external audit walkthroughs, control documentation preparation, and alignment of evidence with auditor expectations.
Governance & Control Implementation: Monitor, assess, and enforce compliance with SOX, SOC, and internal IT General Control (ITGC) requirements, driving continuous improvement and remediation of identified gaps.
Design, implement, and maintain FedRAMP-related controls for IT systems, ensuring alignment with NIST 800-53 security and privacy controls.
Contribute to the development and maintenance of a unified IT compliance framework, integrating requirements from ISO 27001, SOC 2, FedRAMP, and internal risk objectives to reduce audit fatigue.
Data Governance & Quality: Lead the design, implementation, and enhancement of Data Governance processes, including facilitating stakeholder alignment and developing policy documentation.
Lead data stewardship initiatives and promote the ownership of data quality and security best practices across the enterprise.
Training & Collaboration: Collaborate with cross-functional teams (IT Security, Infrastructure, Data Owners) to remediate compliance gaps and uphold governance standards.
Assist in training efforts for QAR owners, control performers, and IT stakeholders on evidence expectations, validation procedures, and governance alignment.