(1119032) IT Release Manager

Diversified Services Network•Irving, TX

5d•Onsite

About The Position

Diversified Services Network, Inc. (DSN) is seeking a full-time IT Release Manager for its fully onsite team in Irving, Texas. The role coordinates software releases across development, cybersecurity, quality assurance, infrastructure, operations, and business teams, from planning through post-release review. Working with team leads, Product Owners, and Scrum Masters, the manager ensures releases are planned, risks are understood, dependencies are addressed, and stakeholders are kept informed. The position owns the release calendar and coordinates readiness, governance, deployment execution, communications, and post-release reviews. It also identifies recurring release issues and leads improvements to processes, documentation, and team handoffs. The stated salary range is $135,000–$140,000 annually.

Requirements

5–7 years of experience in IT release management.
One or more of the following certifications: ITIL 4 Foundation; ITIL 4 Practitioner: Release Management; PMP (Project Management Professional); CAPM (Certified Associate in Project Management); or CSM (Certified ScrumMaster).
Experience with automated build, testing, and deployment pipelines.
Strong knowledge of software development and testing practices, Git, and version management.
Familiarity with cloud platforms and Infrastructure-as-Code tools that support consistent environments.
Proven ability to manage release calendars, runbooks, and deployment schedules across multiple teams.
Skilled at identifying deployment risks and managing issues before they impact production.
Excellent written and verbal communication skills, with the ability to bridge technical and business audiences.
High attention to detail, strong organizational skills, and the ability to hold people accountable.

Nice To Haves

Bachelor’s degree preferred; no degree required.

Responsibilities

Own the release calendar, tracking upcoming deployments, milestones, and cross-team dependencies.
Gather, refine, and document business requirements with stakeholders, translating business needs into actionable requirements.
Participate in team stand-ups to surface blockers, assign owners to outstanding release activities, and drive issues to resolution.
Validate release readiness against security, testing, change-management, and approval gates, and prepare changes for Change Advisory Board (CAB) and other governance reviews.
Confirm deployment, rollback, contingency, and communication plans are in place before each release.
Oversee release execution against the agreed schedule, maintain visibility into deployment progress, and engage appropriate technical teams when problems arise.
Coordinate decisions to delay, stop, or roll back a release, escalating issues quickly when needed.
Deliver concise leadership updates on release status, risks, decisions needed, and schedule impacts.
Confirm release completion, capture follow-up items, and facilitate post-release reviews and retrospectives.
Track recurring release issues and lead improvements to schedules, checklists, governance, documentation, and team handoffs.