IT Quality Assurance Intern (Summer 2027)

Vertiv • Westerville, OH

21h

About The Position

The IT QA Intern will support the testing team by executing scripted test cases, maintaining test documentation, and preparing test environments during active release cycles. This role provides hands-on exposure to enterprise software testing in a manufacturing IT environment while delivering measurable value to a lean, high-performing QA team.

Requirements

• Currently pursuing a Bachelor's degree in Computer Science, Information Technology, Information Systems, or related field
• Coursework or demonstrated interest in software testing, QA, or software development lifecycle
• Strong attention to detail and ability to follow documented procedures precisely
• Clear written communication skills (test results must be unambiguous)
• Ability to work independently on assigned tasks after initial training

Nice To Haves

• Familiarity with test management tools (e.g., Jira, Azure DevOps, TestRail, or similar)
• Exposure to cloud platforms (Salesforce, AWS, or Oracle)
• Basic understanding of QA methodologies (test plans, test cases, defect lifecycle)
• Interest in test automation concepts (Selenium, Playwright)
• Experience with enterprise or ERP applications is a plus

Responsibilities

• Execute scripted test cases during release cycles and document pass/fail results with clear evidence
• Flag defects or unexpected behaviors to senior QA analysts for triage
• Review and update outdated test cases to reflect current system behavior
• Identify and flag orphaned test cases for review
• Fill formatting gaps and standardize documentation across the test case library
• Map untested scenarios into draft test cases following team templates
• Submit drafts to senior analysts for review and approval before use
• Set up test data per documented instructions to support upcoming test cycles
• Reset and prepare test environments, reducing setup time
• Verify environment readiness prior to release testing windows

Benefits

• Hands-on experience executing and documenting tests for enterprise-scale applications
• Exposure to Oracle CPQ, cloud platforms, and manufacturing IT systems
• Mentorship from senior QA analysts on testing best practices
• Understanding of how QA integrates into release management and SDLC
• Portfolio-ready work samples demonstrating real-world QA contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Intern