IT Project Manager

University of North Florida•Jacksonville, FL

23d

About The Position

The IT Project Manager works under the direction of an Associate Director or above within the Project Management Office (PMO), leading and managing technology and business initiatives from project initiation through closure. The role supports the University of North Florida’s strategic goals by applying established project management methodologies, governance standards, and best practices to deliver projects successfully. The position leads project planning and implementation, defines scope and objectives with stakeholders, coordinates university teams and external partners, and monitors delivery against schedule, budget, quality expectations, and organizational objectives. It also supports PMO process and portfolio improvements, provides project-management guidance to colleagues and stakeholders, and maintains project records and documentation. This position requires a background check and may require a credit check. The incumbent is designated as a “Responsible Employee” under Title IX and must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse to the University’s Title IX Administrator or a divisional Title IX Coordinator.

Requirements

Master’s degree and at least 1 year of relevant experience, or bachelor’s degree and at least 3 years of relevant experience; an equivalent combination of education and experience pursuant to Fla. Stat. 112.219 is also acceptable.
Leadership skills, including leading cross-functional teams, building consensus, and driving projects to completion.
Effective written, verbal, and presentation communication skills for technical and non-technical audiences.
Ability to build productive relationships with stakeholders, project teams, vendors, and university leadership.
Problem-solving skills, including analyzing complex issues and recommending courses of action.
Organization and time-management skills to manage multiple priorities, deadlines, resources, and competing project demands.
Knowledge of project management principles, best practices, and methodologies, including Agile, Waterfall, and hybrid approaches.
Ability to develop and manage project charters, schedules, work plans, milestones, and deliverables across the project lifecycle.
Ability to identify, assess, mitigate, and monitor project risks, issues, dependencies, and change requests.
Ability to prepare project documentation, executive-level status reports, dashboards, and governance materials.
Knowledge of IT systems, software implementations, system integrations, cloud-based solutions, and enterprise applications.
Ability to obtain CAPM certification if not already certified.

Nice To Haves

Certified Associate in Project Management (CAPM) certification.

Responsibilities

Lead the planning, execution, monitoring, and closure of technology and business projects of varying size and complexity.
Define project scope, objectives, deliverables, success criteria, assumptions, constraints, and resource requirements with stakeholders, sponsors, functional offices, and technical teams.
Develop and maintain project charters, schedules, work plans, risk registers, communication plans, status reports, and budgets.
Coordinate project activities and resources across departments, project teams, vendors, consultants, and external partners.
Track scope, schedule, budget, risks, issues, dependencies, and resource utilization; take corrective action as needed.
Communicate project progress, risks, issues, and recommendations to sponsors, governance committees, executive leadership, and stakeholders.
Lead meetings, workshops, and stakeholder engagements to build consensus, resolve issues, manage change, and support implementation and organizational adoption.
Contribute to improving PMO processes, standards, methodologies, templates, tools, and governance practices.
Provide guidance, training, and mentoring on project management principles, processes, and best practices.
Support portfolio activities including project intake, prioritization, reporting, resource planning, and governance reviews.
Research project management methodologies, technologies, and industry trends and recommend improvements.
Prepare and maintain project documentation, records, presentations, and knowledge repositories for audit, compliance, reporting, and operational needs.
Represent the PMO at workshops, conferences, professional development activities, and university events as requested.
Participate in departmental, division, and university committees, task forces, and special initiatives as assigned.
Perform other related duties and special projects as assigned.