IT Project Manager

University of North Florida Alumni Association•Jacksonville, FL

About The Position

The IT Project Manager works under the direction of an Associate Director or above within the Project Management Office (PMO) and leads projects through the full lifecycle, from initiation to closure. The role contributes to planning, coordinating, executing, and delivering technology and business initiatives that support the University of North Florida’s strategic goals. It applies established project management methodologies, governance standards, and best practices to deliver projects on schedule, within budget, and in line with quality expectations and organizational objectives. The position coordinates project teams, university departments, vendors, and stakeholders; supports effective communication, collaboration, risk management, and stakeholder engagement; and contributes to PMO processes, standards, tools, and governance practices. It also supports portfolio management activities and provides guidance to project team members and business stakeholders on project management principles and practices.

Requirements

  • Master’s degree and at least 1 year of relevant experience, or a bachelor’s degree and at least 3 years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.
  • Leadership skills, including leading cross-functional teams, building consensus, and driving projects to completion.
  • Communication skills for conveying information to technical and non-technical audiences in writing, verbally, and through presentations.
  • Ability to collaborate and establish productive relationships with stakeholders, project teams, vendors, and university leadership.
  • Problem-solving ability, including analyzing complex issues, identifying solutions, and recommending courses of action.
  • Organization and time-management skills to manage priorities, deadlines, resources, and competing project demands.
  • Knowledge of project management principles, best practices, and methodologies, including Agile, Waterfall, and hybrid approaches.
  • Ability to develop and manage project charters, schedules, work plans, milestones, and deliverables throughout the project lifecycle.
  • Ability to identify, assess, mitigate, and monitor project risks, issues, dependencies, and change requests.
  • Ability to prepare project documentation, executive-level status reports, dashboards, and governance materials.
  • Knowledge of information technology systems, software implementations, system integrations, cloud-based solutions, and enterprise applications.
  • Successful completion of a background check; a credit check may also be required under University policy.
  • Promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse to the University’s Title IX Administrator or a divisional Title IX Coordinator, as required of a Responsible Employee.

Nice To Haves

  • Certified Associate in Project Management (CAPM), or the ability to obtain CAPM; listed as preferred.

Responsibilities

  • Lead the planning, execution, monitoring, and closure of technology and business projects of varying size and complexity.
  • Define project scope, objectives, deliverables, success criteria, assumptions, constraints, and resource requirements in collaboration with stakeholders and teams.
  • Develop and maintain project charters, schedules, work plans, risk registers, communication plans, status reports, budgets, and other project artifacts.
  • Coordinate project activities and resources across departments, teams, vendors, consultants, and external partners.
  • Track project scope, schedule, budget, risks, issues, dependencies, and resource utilization, and implement corrective actions as needed.
  • Communicate project progress, risks, issues, and recommendations to sponsors, governance committees, executive leadership, and stakeholders.
  • Facilitate meetings, workshops, and stakeholder engagements to build consensus, resolve issues, manage change, and support implementation and organizational adoption.
  • Contribute to continuous improvement of PMO processes, standards, methodologies, templates, tools, and governance practices.
  • Provide guidance, training, and mentoring on project management principles, processes, and best practices.
  • Support portfolio management through project intake, prioritization, reporting, resource planning, and governance reviews.
  • Research project management methodologies, technologies, and industry trends and recommend improvements.
  • Prepare and maintain project documentation, records, presentations, and knowledge repositories for audit, compliance, reporting, and operational needs.
  • Represent the PMO at workshops, conferences, professional development activities, and university events as requested.
  • Participate in committees, task forces, and special initiatives as assigned.
  • Perform other related duties and special projects as assigned.
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