IT Project Manager

iA American•Austin, TX

20d

About The Position

The IT Project Manager improves execution, scalability, and operational maturity across the IT organization. Reporting directly to the CIO and supported by the Corporate PMO, this hands-on delivery leader partners with business leaders, IT leadership, and external vendors to plan, deliver, and operationalize technology initiatives. The role brings structure to evolving or informal project practices, stabilizes delivery, and introduces practical standards, tools, and playbooks without unnecessary bureaucracy. It also supports the CIO by balancing project execution, change management, vendor coordination, and process improvement across IT.

Requirements

Bachelor's degree in information systems, business, or equivalent experience.
5–8+ years of experience in IT project, program, or delivery management in a complex, cross-functional environment.
Ability to deliver outcomes in organizations with evolving or informal project management standards.
Strong experience working directly with senior leaders and executive stakeholders.
Demonstrated success leading initiatives without formal authority.
Exceptional organization and follow-through.
Proactive problem-solving skills and a practical, fix-it mindset.
Comfort navigating ambiguity and creating structure where none exists.
Strong written and oral communication skills, including the ability to translate complexity into executive-level clarity.
Ability to build influential relationships and earn trust quickly across functions.
Authorization to work for any employer in the U.S.; employment visa sponsorship is not available.

Nice To Haves

Experience launching or facilitating a data governance framework.

Responsibilities

Lead end-to-end planning and delivery of IT initiatives with business stakeholders, clarifying scope, priorities, dependencies, risks, and outcomes.
Facilitate pragmatic project governance appropriate to the organization's project management culture.
Coordinate delivery across application, data, infrastructure, and vendor teams.
Track milestones, risks, and decisions; remove blockers and escalate issues when needed.
Prepare concise, executive-ready status updates on progress, risks, value delivery, and next actions.
Partner with business and IT leaders on solution rollout planning, readiness, adoption, and transition to operations.
Ensure roles, responsibilities, and process changes are understood and documented.
Design and document scalable delivery processes, templates, and playbooks.
Identify and introduce suitable tools for planning, tracking, communication, and delivery governance.
Improve delivery practices based on lessons learned, delivery challenges, and organizational maturity.
Coordinate IT vendors and implementation partners, ensuring deliverables, timelines, and dependencies are transparent and aligned with internal capacity.
Support contract execution, service expectations, and issue resolution with IT and procurement leadership.
Support internal and external audits related to IT initiatives, delivery controls, and process documentation.
Maintain core delivery artifacts, approvals, and decision logs to an audit-appropriate standard.
Help standardize lightweight governance practices that reduce operational risk without slowing delivery.
Partner with the CIO to translate strategy into executable initiatives.
Engage department leaders across IT, Data, Finance, Operations, and Compliance to align priorities and sequencing.
Support capacity planning, intake clarity, and prioritization across the IT portfolio.