IT Project Manager

MSP•Charlotte, NC

3d•Onsite

About The Position

Genesis10 is seeking an IT Project Manager for an Onsite contract opportunity with a Global Financial Institution. The role involves project coordination for technology implementations, upgrades, conversions, and recovery, utilizing enterprise change tools and guidelines. The successful candidate will manage and coordinate resources across various lines of business, balance technical requirements with project milestones, and ensure stakeholder expectations are met in a collaborative environment.

Requirements

Bachelor's degree in Telecommunications, Computer Science or related field, or equivalent experience
5+ years of relevant experience with a strong mix of technology delivery, governance/change management/project delivery
Basic understanding of Telecom deliverables, including Cisco, IPC, and NICE voice technologies
Excellent communication, interpersonal, and facilitation engagement skills, including presenting to senior leaders
Adaptive learning capability to utilize new systems and processes
Proficiency with Microsoft Productivity Tools (Word, Excel, PowerPoint, Outlook, OneNote, Teams)
Ability to occasionally work evenings and weekends, based on project schedules

Nice To Haves

Experience with BMC Remedy Tools (Change Management)
ServiceNow experience
Network Knowledge (IP Management/DHCP Address)

Responsibilities

Manage and coordinate resources within and across various lines of business with matrix management responsibility
Balance soft skills, technical requirements, scheduling, and milestone delivery of the technical solution
Define and evaluate problems to plan effective solutions
Identify and mitigate potential issues to keep projects on schedule
Succinctly present project progress and issues, providing possible solutions
Set and continually manage project expectations with management, team members, and stakeholders
Identify changing project priorities and reallocate resources effectively
Work both independently and in a team-oriented, collaborative manner
Maintain system of records related to inventory detail updates

Benefits

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)