IT Project Manager I

KLS MARTIN LP•Jacksonville, FL

1d•Onsite

About The Position

The IT Project Manager I plans, organizes, and executes assigned IT initiatives using established project management standards to deliver projects on time, within budget, and at the required level of quality. The role monitors project health across scope, schedule, budget, resources, risk, and stakeholder satisfaction, and escalates material issues to IT leadership. The IT Project Manager I partners with business stakeholders to ensure projects meet their objectives and applicable regulatory, quality, and security standards. The role oversees project planning and delivery, coordinates resources and stakeholder communication, monitors project risks and dependencies, and supports implementation, testing, training, and change management. It also supports compliance, audit readiness, and computerized system validation for projects involving regulated systems. The position serves as the primary contact for stakeholders on assigned projects, provides status updates, and conducts post-deployment lessons learned. The role applies AI tools in daily work in accordance with company AI governance and data handling standards.

Requirements

Bachelor's degree in Information Technology, Business, Computer Science, Engineering, or a related field, or equivalent professional experience.
At least 2 years of project management experience delivering small to medium IT initiatives.
Proficiency with waterfall, agile, and hybrid project management methodologies.
Proficiency with modern project management tools such as Jira, Azure DevOps, Smartsheet, Wrike, Microsoft Project, or equivalent.
Ability to manage competing priorities and support trade-off decisions with incomplete information.
Strong written and verbal communication skills and the ability to influence peers and stakeholders.
Ability to develop and maintain collaborative relationships across Regulatory, Quality, Applications, Infrastructure, Security, and Business functions.
Knowledge of software development lifecycle and software testing lifecycle practices in regulated environments.
Ability to track and report project performance metrics and project health.
Ability to proactively identify project risks and dependencies and recommend mitigations.
Strong analytical and problem-solving skills, with strategic and operational thinking.
Process-improvement mindset, including efficiency and use of technology to automate manual tasks.
Ability to follow through on issues, make informed decisions consistent with policies and procedures, and solve problems.
Intermediate knowledge of Microsoft Office applications, including Excel, Word, PowerPoint, and Visio.
Strong writing skills and ability to develop project documentation and status reports.
Confidence making independent and collaborative decisions as appropriate.
Conflict management proficiency, including addressing disagreements constructively and maintaining team harmony.
Ability to work effectively in onsite and remote environments as required by the business.
Computer keyboard and software skills; ability to retrieve and compile information, maintain records and logs, verify data, and organize and prioritize information and tasks.
Ability to operate office equipment; communicate verbally and in writing; give public or group presentations; research, analyze, and interpret information; investigate, evaluate, and recommend action; and perform basic, advanced, and abstract mathematical tasks.
Physical ability to sit for extended periods, view a computer screen, walk, read, speak, hear/listen, maintain regular and punctual attendance, lift and carry items up to and more than 20 pounds, perform repetitive motions, push/pull, bend/stoop, reach/grasp, and write.

Nice To Haves

PMP, CAPM, PMI-ACP certification, or equivalent.

Responsibilities

Plan, execute, and close assigned IT projects in alignment with organizational goals and objectives.
Collaborate with stakeholders to define project scope, objectives, deliverables, and project plans.
Groom backlogs, coordinate project resources, and facilitate communication among project team members to support effective allocation and utilization.
Monitor assigned project health across scope, schedule, budget, resources, risk, and stakeholder satisfaction.
Conduct regular project reviews, identify obstacles, and promptly escalate blockers, material risks, and issues to IT leadership.
Monitor timelines, identify risks and dependencies, and implement mitigation strategies.
Consistently apply IT project management standards, templates, tooling, and reporting.
Oversee deployment and implementation of IT solutions and systems in accordance with quality standards, best practices, and regulatory requirements.
Coordinate testing, training, and change management activities to support smooth transitions and minimize business disruption.
Ensure compliance with company policies and applicable regulatory requirements for projects involving regulated systems.
Support audit and inspection readiness related to IT systems lifecycle management and computerized system validation.
Serve as the primary contact for business stakeholders regarding assigned projects, escalations, and status updates.
Provide regular status reports to stakeholders and IT leadership, including progress, milestones, issues, and risks requiring attention.
Conduct post-deployment lessons learned sessions to assess user satisfaction.
Build and maintain stakeholder and end-user relationships to understand needs, priorities, and expectations and support project success.
Apply AI tools in daily work to solve problems, accelerate delivery, and build business solutions in accordance with company AI governance and data handling standards.
Perform other related duties as assigned.