IT Project Manager I (35011)

KLS MARTIN LP•Jacksonville, FL

25d

About The Position

The IT Project Manager I plans, organizes, and executes assigned IT initiatives using established project management standards to deliver projects on time, within budget, and at the required quality level. The role monitors project health across scope, schedule, budget, resources, risks, and stakeholder satisfaction, and escalates material issues to IT leadership. The position partners with business stakeholders to achieve project objectives while meeting applicable regulatory, quality, and security standards. The Project Manager coordinates project planning and delivery, including defining scope and deliverables, managing backlogs and resources, monitoring timelines and dependencies, and overseeing deployment and implementation of IT solutions. The role coordinates testing, training, and change management, supports compliance and audit readiness for regulated systems, and serves as the primary contact for assigned business stakeholders. It also provides project reporting, conducts post-deployment lessons learned, and applies AI tools in daily work in accordance with company governance and data-handling standards.

Requirements

Bachelor's degree in Information Technology, Business, Computer Science, Engineering, or a related field, or equivalent professional experience.
At least 2 years of project management experience delivering small to medium IT initiatives.
Proficiency with waterfall, agile, and hybrid project management methodologies.
Proficiency with modern project management tools such as Jira, Azure DevOps, Smartsheet, Wrike, Microsoft Project, or equivalent.
Ability to manage multiple competing priorities and support trade-off decisions with incomplete information.
Strong written and verbal communication skills, including the ability to influence peers and stakeholders.
Ability to develop and maintain collaborative relationships across Regulatory, Quality, Applications, Infrastructure, Security, and Business functions.
Knowledge of software development lifecycle and software testing lifecycle practices in regulated environments.
Ability to track and report project performance metrics and project health.
Ability to proactively identify project risks and dependencies and recommend mitigations.
Strong analytical and problem-solving skills, with strategic and operational thinking.
Process-improvement mindset, including interest in efficiency and using technology to automate manual tasks.
Ability to follow through on issues, make informed decisions consistent with policies and procedures, and solve problems.
Intermediate knowledge of Microsoft Office applications, including Excel, Word, PowerPoint, and Visio.
Strong writing skills and ability to develop project documentation and status reports.
Confidence making independent and collaborative decisions as appropriate.
Conflict-management proficiency, including addressing disagreements constructively and maintaining team harmony.
Ability to work effectively in onsite and remote environments as required by the business.
Ability to use computer software and office equipment; retrieve and compile information; maintain records and logs; verify data; organize and prioritize tasks; communicate verbally and in writing; give presentations; research and interpret information; investigate and recommend actions; and perform basic, advanced, and abstract mathematical tasks.
Ability to meet physical demands including extended sitting and computer-screen viewing, walking, reading, speaking, listening, regular punctual attendance, lifting or carrying items up to and over 20 pounds, repetitive motions, pushing or pulling, bending or stooping, reaching or grasping, and writing.
Work takes place in a normal office environment.

Nice To Haves

PMP, CAPM, or PMI-ACP certification, or equivalent.

Responsibilities

Plan, execute, and close assigned IT projects in alignment with organizational goals and objectives.
Collaborate with stakeholders to define project scope, objectives, deliverables, and project plans.
Groom backlogs, coordinate project resources, and facilitate communication among project team members.
Monitor assigned project health across scope, schedule, budget, resources, risk, and stakeholder satisfaction.
Conduct regular project reviews, identify obstacles, and promptly escalate blockers, material risks, and issues to IT leadership.
Monitor timelines, identify risks and dependencies, and implement mitigation strategies.
Apply IT project management standards, templates, tooling, and reporting consistently.
Oversee deployment and implementation of IT solutions and systems in accordance with quality standards, best practices, and regulatory requirements.
Coordinate testing, training, and change management to support smooth transitions and minimize business disruption.
Ensure compliance with company policies and applicable regulatory requirements for projects involving regulated systems.
Support audit and inspection readiness activities related to IT systems lifecycle management and computerized system validation.
Serve as the primary contact for business stakeholders regarding assigned projects, escalations, and status updates.
Provide regular project status reports to stakeholders and IT leadership, including progress, milestones, issues, and risks requiring attention.
Conduct post-deployment lessons learned sessions to assess user satisfaction.
Build and maintain stakeholder and end-user relationships to understand needs, priorities, and expectations and support project success.
Apply AI tools in daily work to solve problems, accelerate delivery, and build business solutions in accordance with company AI governance and data-handling standards.
Perform other related duties as assigned.