IT Project Manager & Business Analyst

Indiana Wesleyan University•Marion, IA

3d•Hybrid

About The Position

The IT Project Manager & Business Analyst is responsible for planning, executing, and delivering technology projects leveraging project management best practices while ensuring business requirements are properly elicited and documented. This role manages project scope, schedule, budget, and resources while facilitating stakeholder engagement and project success through organizational change management. The position requires balancing traditional project management approaches with Agile practices as appropriate for each project's needs. This position is hybrid or remote eligible.

Requirements

Bachelor's degree in business management, communications, IT, or related field
PMP certification required (or obtained within 6 months of employment)
Three or more (3+) years’ experience in IT project management and business analysis
Proven experience with industry standard project management processes and methodologies
Demonstrable experience with requirements elicitation, documentation, and traceability
Experience facilitating organizational change using structured methodologies
Proven ability to onboard and facilitate the execution of complex business projects
Customer-facing experience in scoping and analyzing business requirements and objectives
Proven customer engagement experience
Demonstrated knowledge of the PMI PMBOK, IIBA BABOK, Agile methodologies, and change management approaches
Broad knowledge of business practices, IT systems, and their application in Higher Education
Microsoft Office: Word®, Excel®, PowerPoint®, Teams®
Excellent stakeholder management and communication skills
Ability to translate technical concepts for non-technical audiences
Experience managing multiple concurrent projects with competing priorities
Demonstrated problem-solving and critical thinking skills
Strong documentation and presentation abilities
Demonstrated ability to be forward-thinking and innovative while understanding client needs and the capabilities of IWU business processes and technologies
Strong customer service skills and ability to foster this in others
Be an independent, self-initiated worker, as well as a team player
Capable of balancing attention to detail with overall project scope to drive results
Proactively engage present and future stakeholders in design, priority setting and implementation
Demonstrate organizational savvy; understand the organizational functions and general processes
Possess meeting management and facilitation skills
Employ effective organization and time management techniques
Ability to manage and resolve conflict in a collaborative manner

Nice To Haves

Other certifications related to: Business Analytics, Agile, Scrum, Change Management, or other project management frameworks a plus
Higher education experience preferred

Responsibilities

Initiate, plan, execute, monitor, control, and close projects
Develop comprehensive project plans including WBS, schedules, resource allocation, and risk management
Lead project teams of varying sizes through the full project lifecycle
Manage project constraints (scope, schedule, budget, quality, resources, risk) effectively
Facilitate project governance through appropriate documentation and approval processes
Implement and maintain project tracking
Conduct regular status meetings and provide timely reporting to stakeholders
Manage multiple concurrent projects of varying complexity
Apply appropriate methodology (traditional waterfall or Agile) based on project needs
Elicit, analyze, and document business requirements
Facilitate requirements gathering sessions with diverse stakeholder groups
Create business process models, use cases, and user stories as appropriate
Perform gap analysis between current and future states
Validate that delivered solutions meet business requirements
Support solution selection processes and vendor evaluations
Document functional specifications for software integrations and data flows
Serve as liaison between business stakeholders and technical teams
Apply change management methodologies to support project adoption and success
Develop and execute communication plans for all project stakeholders
Assess organizational readiness and develop appropriate strategies
Identify and engage change champions across the university
Create training plans and support materials for end users
Monitor adoption metrics and address resistance to change