IT Project Engineer

Lyra Technology Group•Cleveland, OH

23d•$80,000 - $120,000•Onsite

About The Position

Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term. One of Lyra's operating companies, Lazorpoint, is looking for a talented and diligent IT Project Engineer to join their team! About Lazorpoint Lazorpoint’s mission is to empower middle-market businesses by maximizing the value of their technology investments. We deliver comprehensive, modern IT services that drive real business outcomes. We are a growth-focused Managed Service Provider (MSP) based in Cleveland, Ohio, and we take pride in building a team of sharp, driven, and consistently curious engineers who thrive in a client-facing, project-driven environment. The Role We are seeking an experienced IT Project Engineer to join our team in Cleveland, Ohio. This is a fully onsite role. You will work directly with clients and internal teams to design, lead, and deliver complex IT projects across a wide range of technologies. If you have experience delivering projects in an MSP environment, you understand the pace, accountability, and technical rigor this role requires. That background is foundational to this position and central to how we build our team.

Requirements

5+ years of project delivery and engineering experience within a Managed Service Provider (MSP). This experience is essential, and candidates without MSP project delivery backgrounds are unlikely to be a strong fit.
5+ years of hands-on experience with the Microsoft platform (Active Directory, Azure, Microsoft 365, Windows Server, etc.)
Demonstrated ability to independently lead and execute IT projects from scoping through delivery
Strong client-facing communication skills with the ability to translate complex technical concepts for non-technical stakeholders
Internally motivated with a track record of delivering high-quality outcomes independently and as part of a team
Organized, analytical, and comfortable managing competing project priorities
Genuine commitment to client service and client experience

Nice To Haves

Prior mid-market or IT consulting experience
Solutions Architect experience
Cyber security experience
Technical certifications (Microsoft, Cisco, Dell, VMware, CompTIA, etc.) are a plus
A degree in a technology or business-related field is preferred

Responsibilities

Consult with clients to assess requirements and recommend technically sound, businessaligned solutions
Lead small project teams or serve as a senior engineer within larger project engagements
Manage and deliver projects across Microsoft platforms, cloud infrastructure, virtualization, networking, storage, backup and recovery, and security
Guide and mentor junior team members, sharing expertise and raising the technical bar across the team
Conduct IT environment discovery and assessments for new and existing clients
Lead infrastructure projects tied to mergers and acquisitions, new location buildouts, and cloud migrations (including Microsoft 365)
Design and implement centralized computing solutions
Architect and deploy server virtualization and data center solutions
Design and implement backup and disaster recovery solutions that meet client business continuity requirements
Travel locally to client sites as needed