IT Program & Project Management Analyst II

Conduent•Germantown, MD

2d•Hybrid

About The Position

You will be responsible for supporting IT program and project management initiatives that align technology solutions with business goals and operational needs. This role partners closely with business leaders, strategists, planners, designers, and operational teams to help manage change initiatives, support portfolio delivery, and ensure a high level of customer satisfaction. You will play a key role in driving collaboration, monitoring business objectives, and supporting the successful execution of IT programs and investments.

Requirements

Have experience supporting IT programs, projects, or operational initiatives within a corporate or enterprise environment
Show the ability to build relationships and collaborate effectively with business leaders and cross-functional teams
Have strong organizational, communication, and problem-solving skills
Show experience coordinating multiple priorities and managing competing deadlines
Have experience supporting project delivery methodologies and change management initiatives
Show proficiency with Microsoft Office tools including Excel, Word, PowerPoint, and Outlook
Have the ability to analyze business needs and support technology-driven solutions
Have a bachelor’s degree or equivalent relevant work experience preferred

Responsibilities

Partnering with business leaders, stakeholders, and operational teams to support IT initiatives and strategic business objectives
Supporting the planning, coordination, and execution of IT programs and projects across multiple business areas
Building and maintaining strong working relationships with internal customers and cross-functional teams
Monitoring project and program performance to ensure alignment with business goals, timelines, and operational priorities
Assisting with the management of investment and sustaining project portfolios
Supporting change management initiatives and helping drive adoption of new processes and technology solutions
Coordinating with strategists, planners, designers, and operational partners during project implementation activities
Identifying risks, issues, and dependencies and escalating concerns when appropriate
Preparing status updates, project documentation, and reporting materials for leadership and stakeholders
Helping ensure a high level of customer satisfaction through proactive communication and delivery support

Benefits

Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
Retirement Savings: Robust programs to help you secure your financial future.
Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
Career Growth Opportunities: Paths for advancement within a global organization.
Paid Training: Learn while you earn with award-winning learning platforms.
Paid Time Off: Competitive PTO packages to help you recharge.
Great Work Environment: Join an award-winning culture that values diversity and inclusion.
health insurance coverage
voluntary dental and vision programs
life and disability insurance
a retirement savings plan
paid holidays
paid time off (PTO) or vacation and/or sick time