011-IT Program Manager

American Furniture Warehouse • Englewood, CO

5h

About The Position

Typical duties include but are not limited to:

· Design and operate our Jira-based program governance model

· Build scalable workflows, boards, automations, and reporting frameworks

· Drive cross-functional delivery across engineering, product, operations, and
business teams

· Implement standardized Agile / hybrid methodologies where appropriate

· Define and track KPIs (velocity, throughput, cycle time, capacity planning,
delivery predictability)

· Create executive-ready reporting dashboards (Power BI integration)

· Identify delivery bottlenecks and implement systemic improvements

· Establish intake, prioritization, and roadmap alignment processes

· Mentor IT Team and business stakeholders on structured delivery practices

Primary Areas of Ownership

Storis ERP Program Governance

· Build structured intake and prioritization model for Storis enhancements

· Implement scoring and roadmap visibility across all business units

· Manage interdependencies between stores, warehouses, logistics, Ecommerce,
finance, and any other areas as needed.

· Establish release governance and change management structure

· Track business impact metrics (revenue lift, margin impact, labor efficiency)

InRiver PIM Evolution & Product Data Programs

· Govern taxonomy transformation initiatives

· Manage integration visibility between InRiver, Storis, Ecommerce platform,
Dropship / vendor integrations, and any other integrations as needed.

· Build structured workflows for product onboarding acceleration

· Actively reduce onboarding cycle time (target: 2 weeks or less for vendors)

· Standardize product data quality governance inside Jira

Supply Chain & Dropship Integration Programs

· Oversee delivery programs involving LogicBroker, vendor API/EDI automation,
extended aisle expansion, and any future integration platforms

· Build Jira workflows for vendor onboarding, product feed validation,
integration QA, and exception management

· Track automation rate vs. manual intervention rate

· Drive measurable labor reduction in merchandising operations

Enterprise Delivery Operating System (Jira)

· Design and own AFW’s Jira architecture

· Standardized project templates

· Cross-project dependency tracking

· Executive dashboards (Power BI integration preferred)

· Portfolio-level roadmap reporting

· SLA tracking for ERP/PIM enhancements

· Automation rules to reduce manual reporting

· Governance model for issue types, workflows, and naming standards

Requirements

• 8+ years Technical Program Management in complex enterprise systems preferred
• Direct experience with ERP-driven organizations (retail preferred), PIM platforms, and Supply chain integrations (EDI/API)
• Advanced Jira expertise i.e. workflow design, automation rules, advanced roadmaps, custom reporting structures, cross-project dependency management, etc.
• Experience building or maturing a PMO (Storis ERP is a strong plus)
• Experience with InRiver PIM, dropship, and marketplace expansion

Responsibilities

• Design and operate our Jira-based program governance model
• Build scalable workflows, boards, automations, and reporting frameworks
• Drive cross-functional delivery across engineering, product, operations, and business teams
• Implement standardized Agile / hybrid methodologies where appropriate
• Define and track KPIs (velocity, throughput, cycle time, capacity planning, delivery predictability)
• Create executive-ready reporting dashboards (Power BI integration)
• Identify delivery bottlenecks and implement systemic improvements
• Establish intake, prioritization, and roadmap alignment processes
• Mentor IT Team and business stakeholders on structured delivery practices
• Build structured intake and prioritization model for Storis enhancements
• Implement scoring and roadmap visibility across all business units
• Manage interdependencies between stores, warehouses, logistics, Ecommerce, finance, and any other areas as needed.
• Establish release governance and change management structure
• Track business impact metrics (revenue lift, margin impact, labor efficiency)
• Govern taxonomy transformation initiatives
• Manage integration visibility between InRiver, Storis, Ecommerce platform, Dropship / vendor integrations, and any other integrations as needed.
• Build structured workflows for product onboarding acceleration
• Actively reduce onboarding cycle time (target: 2 weeks or less for vendors)
• Standardize product data quality governance inside Jira
• Oversee delivery programs involving LogicBroker, vendor API/EDI automation, extended aisle expansion, and any future integration platforms
• Build Jira workflows for vendor onboarding, product feed validation, integration QA, and exception management
• Track automation rate vs. manual intervention rate
• Drive measurable labor reduction in merchandising operations
• Design and own AFW’s Jira architecture
• Standardized project templates
• Cross-project dependency tracking
• Executive dashboards (Power BI integration preferred)
• Portfolio-level roadmap reporting
• SLA tracking for ERP/PIM enhancements
• Automation rules to reduce manual reporting
• Governance model for issue types, workflows, and naming standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed