IT Program Manager (Consulting & Insights Technology)

Gartner•Stamford, CT

1d•$108,000 - $148,000•Hybrid

About The Position

Gartner is looking for a well-rounded IT Program Manager who can provide project and program leadership for technology projects within Gartner’s Consulting & Insights Technology organization. The IT Program Manager role will lead a complex Portfolio of IT projects and is accountable for the quality of the results, benefits realization, end user satisfaction and timely delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. In this role you will be required to manage and collaborate with geographically dispersed teams. The candidate should have experience running projects in an Agile/Scrum environment.

Requirements

Strong IT professional with 10+ years of experience in program management.
The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability.
10+ years of experience in working with IT Development and/or IT Infrastructure teams in a project management capacity
Strong experience with Agile methodologies
Demonstrated leadership skills working with matrixed teams, management and executive stakeholders in a dynamic, growth environment
Strong project leadership, adept at Product Backlog Refinement, Risk Management, Stakeholder Management, Agile Team Building across multiple global teams, Release Management and Conflict Resolution
Strong ability to understand client expectations and to resolve issues that may affect delivery
Proficient in Microsoft Suite, JIRA and Confluence
Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required
Demonstrated leadership skills. Especially communication, collaboration, people management & influencing skills
Ability to work in a fast paced-environment with tight deadlines and multiple project deliverables
Critical thinker, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products
Excellent communicator, both written and verbal, to all levels of the organization

Nice To Haves

Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.

Responsibilities

Responsible for the oversight and management of global technology-based Project Portfolio in support of IT initiatives and accountable for fostering an environment of collaboration and high impact results
Partner with technical leadership to report project progress to executive level and cross-team stakeholders.
Leverage personal expertise to develop and present rational conclusions, recommendations and direct implementation strategies/action plans
Able to analyze the scope and direction of initiatives across multiple levels of management and organizational boundaries
Strong business acumen and leadership experience - proven track record of acting as a valued IT business partner to senior leadership
Ability to influence and manage the expectations of clients, team members, management and external groups
Establish project metrics with available tools to track health, quickly analyze problems, identify root cause, create action plans, assess impact and develop resolution options
Responsible for the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects
Responsible for the creation of long-term strategies and approaches to control and manage projects in support of complex business requirements
Responsible for directing multiple sub-team project plans into a cohesive whole
Lead change management activities with support/service groups outside the project team to ensure successful project results.
Work with technical team to develop documentation processes/procedures for training
Direct project activities personally and with other project managers, development staff and test engineers to Estimate, Plan, Design, Build, Test, and Migrate solutions into production
Guide and ensure the Agile/SCRUM methodologies are followed
Evaluate project and program performance consistently with key performance indicators
Ability to handle Project Cost Management & financials including budget plans, monitor spend, and prepare for potential risks
Capable of balancing operational and development needs of work teams
Able to interact well with team members and stakeholders in resolving operational issues
Identify systemic operational issues and resolve them as well as identifying root causes and process improvements to present similar issues

Benefits

Competitive Compensation Package
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
20+ PTO days plus holidays and floating holidays in your first year
Extensive Medical, Dental and Vision plans
Hybrid environment with flexibility, remote work
Parental leave
Gartner Gives Charity Match
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Health and wellness related allowance programs
401K with corporate match, immediate vesting
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities