IT Program Manager

GM Financial•Arlington, TX

14h•Hybrid

About The Position

GM Financial is seeking a highly skilled and experienced Technical Program Manager to join their Tech Standards & Enterprise Reusable Services capability. This role is crucial for driving standardization and promoting reuse within their NorthStar architecture. The Technical Program Manager will lead strategic technology initiatives related to architecture, leveraging expertise in program management, development practices, enterprise architecture, and financial services. The ideal candidate is a visionary leader who can accelerate the company's transformation journey, contributing to a fin-tech culture within a stable, growing Blue-Chip company that is modernizing technology to support customers and business objectives. The company is focused on AI-powered transformation, using advanced machine learning and automation to enhance customer interactions and operations, aiming to be a leader in digital innovation in the auto finance industry. They are building global platforms and are committed to the GM EV mission.

Requirements

Experience in managing software development teams using a variety of programming languages and technologies
Excellent communication, presentation and interpersonal skills to collaborate with different levels of hierarchy
Strong understanding of software development practices and architecture patterns & principles
Solid 10+ years of background in application development using Java/.Net as a developer/technical lead or architect
Experience in managing teams/programs utilizing microservices and event driven architecture
Strong experience in managing REST API development and onboarding different consumers internally and external
Substantial experience with cloud-related concepts & technologies, preferably Azure
Excellent project management skills, including the ability to create and manage program plans, budgets, and resources effectively
Strong leadership and influencing skills, with the ability to drive consensus and manage stakeholders at all levels
Ability to Identify and understand technical dependencies between initiatives
Ability to work independently and as part of a team
High School Diploma or equivalent required
7-10 years of experience in technology leadership roles required
3-5 years of experience as a technical program management or development manager required
Working effectively within an AI enabled environment: Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Skills in evaluating AI outputs for accuracy, compliance, and bias
Experience integrating AI into workflows to improve efficiency or insights
Familiarity with AI assisted research, summarization, and content generation
Understanding of responsible AI use, including ethics and data protection

Nice To Haves

Bachelor’s Degree in related field or additional equivalent work or military experience preferred
Financial services industry experience preferred
PMP certification preferred
Scrum Master Certification preferred
AI Skills Preferred: Experience with AI assisted software development or automation
Knowledge of prompting techniques to improve output quality
Awareness of emerging GenAI capabilities and limitations

Responsibilities

Communicate up and down the stack, interacting with executives, engineers and architects, business groups and shared services
Lead the tech standardization efforts to streamline technology and tools needed to support business need
Support building the reusable services backlog and help to execute development activities
Build and develop effective relationships with different product teams to find opportunities for reuse and promote usage of reusable services
Create an effective lifecycle process for enterprise reusable services and tech standards and think out of the box to deliver more with less resources
Help document and conduct presentations for technical, business and leadership audiences to promote reusable services and enforce tech standards
Lead the enterprise reusable services group planning activities across goals, KRs, KPIs etc.
Assist with change management activities for the team and beyond
Help design and implement workflows and other automations using low-code tools
Champion the financials of the tech standards & reusable team, yearly budget, and ongoing financial planning
Foster a culture of continuous improvement by identifying opportunities for process enhancements and driving operational efficiency within the program