IT Program Manager

Ardent Principles, Inc.•Herndon, VA

19h•Onsite

About The Position

We are hiring an IT Program Manager who operates at the intersection of data analytics, process engineering, and technical execution. Tableau, Tableau Prep, Splunk, ServiceNow, AVAYA, and Cognos are primary instruments for driving program performance, and mastery of these tools is required. Lean Six Sigma Master Black Belt and Black Belt certifications are essential for evaluating performance, revising KPIs, building zero-based budgets, and scoping improvement opportunities using effort-versus-impact prioritization. Ardent Principles offers advanced services in data science, data engineering, software engineering, AI solutions, cybersecurity, staff augmentation, and IT program management. The company is committed to excellence, integrity, and mission-focused impact, acting as a bridge between satisfied clients and fulfilled employees. They offer a competitive salary range and a comprehensive, industry-leading benefits package designed to support long-term stability and employee well-being.

Requirements

Active TS/SCI with Full Scope Polygraph
Mastery of Tableau, Tableau Prep, Splunk, ServiceNow, AVAYA, and Cognos tools.
On-the-job experience with Microsoft PowerPoint, Word, SharePoint, and Excel including activities such as pivot tables, v-looks, multiple charting techniques, formulas, macros.
On-the-job experience with strategy and business case planning including the understanding of balanced scorecard or related methodology.
On-the-job experience devising appropriate methodology and approach to evaluate performance and revise key process indicators as needed.
On-the-job experience collecting and comprehending large sets of qualitative and quantitative data (structured and unstructured), and translating into meaningful findings, including some cases where no data exists and a collection method must be devised and executed.
Developing surveys and crafting concise targeted questions and rating scale.
On-the-job experience with process improvement methodologies such as lean six sigma (LSS) and business process reengineering (BPR).
On-the-job experience identifying organizational improvement opportunities, scoping them and assisting leadership with prioritization through effort versus impact methodologies.
On-the-job experience exhibiting professional writing and communication skills.
On-the-job experience planning and facilitating large group meetings for senior level executives, and building consensus across dissenting viewpoints.
Being able to develop and support zero based budgeting.
Analytical skills such as collecting, organizing, visualizing, and assimilating data so various audiences with differing backgrounds can understand.
Big picture thinking such as seeing how work aligns to strategic goals, mission, and vision.
Organizational skills and being capable of managing different work streams and projects simultaneously with the agility to manage near and long term deadlines in tandem, and informing stakeholders of work status and risks to delivery.
Articulating complex ideas at all levels of the workforce, including senior leadership, and in front of large groups.
Working independently with little guidance and to confidently lead teams, setting and managing expectations for the duration of projects, knowing when to escalate information and tasks.
Certified Lean Six Sigma Master Black Belt.
Certified Six Sigma Black Belt.

Nice To Haves

On-the-job experience in the IT field including supporting for the WMA and personnel working externally such as CONUS and OCONUS.
Connecting business performance to financials in a working capital fund environment.
Understanding, developing, and supporting parametric estimation.
Warehousing, logistics, procurement, and asset management.

Responsibilities

Operate at the intersection of data analytics, process engineering, and technical execution using tools like Tableau, Tableau Prep, Splunk, ServiceNow, AVAYA, and Cognos.
Drive program performance using primary instruments like Tableau, Tableau Prep, Splunk, ServiceNow, AVAYA, and Cognos.
Evaluate performance, revise KPIs, build zero-based budgets, and scope improvement opportunities using effort-versus-impact prioritization, driven by Lean Six Sigma Master Black Belt and Black Belt certifications.
Utilize Microsoft PowerPoint, Word, SharePoint, and Excel for activities such as pivot tables, v-looks, multiple charting techniques, formulas, and macros.
Engage in strategy and business case planning, including the understanding of balanced scorecard or related methodology.
Devise appropriate methodology and approach to evaluate performance and revise key process indicators as needed.
Collect and comprehend large sets of qualitative and quantitative data (structured and unstructured), and translate into meaningful findings, including devising and executing collection methods when no data exists.
Develop surveys and craft concise targeted questions and rating scales.
Apply process improvement methodologies such as Lean Six Sigma (LSS) and Business Process Reengineering (BPR).
Identify organizational improvement opportunities, scope them, and assist leadership with prioritization through effort versus impact methodologies.
Exhibit professional writing and communication skills.
Plan and facilitate large group meetings for senior level executives, and build consensus across dissenting viewpoints.
Develop and support zero-based budgeting.
Perform analytical tasks such as collecting, organizing, visualizing, and assimilating data for various audiences with differing backgrounds.
Demonstrate big picture thinking, seeing how work aligns to strategic goals, mission, and vision.
Manage different work streams and projects simultaneously with agility, managing near and long-term deadlines in tandem, and informing stakeholders of work status and risks to delivery.
Articulate complex ideas at all levels of the workforce, including senior leadership, and in front of large groups.
Work independently with little guidance and confidently lead teams, setting and managing expectations for the duration of projects, knowing when to escalate information and tasks.