IT Program Manager - Delivery Lead - Onsite

MSP•Charlotte, NC

22h•Onsite

About The Position

Genesis10 is seeking an IT Program Manager - Delivery Lead for an onsite position with a Global Financial Institution in Charlotte, NC. This is a 12+ month contract opportunity. The Senior Delivery Lead is responsible for planning and coordinating the execution and delivery of complex program and platform initiatives that require collaboration across multiple teams. Acting as the single point of orchestration, this role sets clear work objectives, manages dependencies, and enables automation-driven flow throughout the delivery lifecycle. This role provides end-to-end visibility into delivery health using real-time data to ensure teams remain focused and aligned.

Requirements

Significant experience leading multi-team delivery in product, platform, or enterprise environments
Experience in roles such as Program Manager, Project Manager, Delivery Lead, or equivalent
Demonstrated success with intake governance, dependency management, WIP limits, and RAID rigor
Familiarity with Agile delivery practices and AI accelerated workflows
Proficiency with delivery planning, documentation, and workflow tools such as Jira
Experience navigating enterprise change, security, and compliance processes
Strong skills in Program Leadership, Cross-Team Coordination, and Dependency Risk Management

Nice To Haves

Experience with platform rollouts, modernization initiatives, or technical migrations
Knowledge of CI, CD, automated testing, security scanning, or release automation concepts
Experience with delivery metrics and value stream or flow oriented practices
Familiarity with operational readiness, SLOs, and support models
Financial fluency in budgeting and forecasting
Experience using AI tools for story refinement, documentation, or delivery automation

Responsibilities

Lead multi-team programs from initiation through delivery, ensuring alignment to business goals, timelines, budgets, and quality expectations
Translate business strategy into actionable plans, milestones, and clear deliverables
Orchestrate cross-team work, ensuring dependencies, risks, and integration points are well understood and proactively managed
Promote automation-first delivery practices to improve flow, reduce manual effort, and increase predictability
Provide clear, concise reporting using real-time delivery and operational data
Partner with product, engineering, platform, and shared services teams to ensure smooth delivery of program and platform outcomes
Manage intake and work prioritization to match team capacity and reduce overload
Support operational readiness including testing, environment preparation, controls, and support transition
Maintain compliance with enterprise change, security, and audit standards
Drive continuous improvement through metrics, flow diagnostics, and structured feedback loops

Benefits

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)