IT Professional-Infrastructure (Enterprise Network & Data Services)

City of Houston•611 Walker Street, TX

1d•Onsite

About The Position

Responsible assisting with the design, implementation, and operation of the City of Houston’s network infrastructure. Responsible for installation, operation, testing, and maintenance of routers, layer 2/3 switches, 802.11 and other network infrastructure equipment as assigned. Requires technical knowledge in performing analysis of software, hardware, and transmission facilities using various diagnostic tools in support of efficient network operations. Participate in a weekly 24/7 on call rotation to troubleshoot and repair and restore network connectivity to customers as needed. IT Professional – Infrastructure will be required to perform medium networking skills with minimal supervision and in accordance with published standards. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Serves as a primary technical professional by overseeing a variety of analytical and technical assignments that are moderate to complex within the Houston Metropolitan area, with responsibilities of maintaining routers, switches, data centers networking, wireless infrastructure along with other network infrastructure equipment. Responsible for assigned network technology and infrastructure systems which includes planning, managing, implementing, installing, and documenting network infrastructure projects and upgrades. Driving is required to provide onsite or remote access diagnoses and resolution to network hardware and software problems by responding to customers and service desk work requests. Participates in a weekly 24/7 on call rotation to troubleshoot, repair and restore network connectivity to customers as needed. The IT Professional will be required to perform moderate to complex networking skills with minimal supervision and in accordance with published standards. Provide network assistance to Project Managers when assigned to a project.

Requirements

Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field.
At least five (5) years of technology experience supporting IT infrastructure including networks, security, and hardware.
CJIS Certification (or ability to obtain within 90 days of hire) is mandatory.
Must successfully pass a comprehensive background check, including criminal history, and fingerprinting per Houston Police Department and CJIS standards.
Candidate must maintain eligibility for access to sensitive law enforcement buildings, systems and data.
Familiarity with Cisco Routing and Switching Platforms (Catalyst, Nexus, ASR, ISR 1800/1100, etc.)
Familiarity with SDWAN
Familiarity with DMVPN
Familiarity with Wi-Fi technology
Familiarity with EIGRP/BGP
Familiarity with NX-OS/IOS XE
Familiarity with Meraki
A valid Texas Driver License and compliance with the City of Houston’s policy on driving (AP 2-2).

Nice To Haves

Cisco Certified Network Associate or Cisco Certified Network Professional Certification or similar Cisco certification.
Experience as a Senior Network Engineer/Architect
Expert knowledge of LAN/MAN/WAN ethernet services
Current or former CCNP or CCIE
Cisco ACI
Cisco DNAC
Cisco ISE
SD-WAN
VRF/MPLS
DNS
Thousand Eyes

Responsibilities

Assisting with the design, implementation, and operation of the City of Houston’s network infrastructure.
Installation, operation, testing, and maintenance of routers, layer 2/3 switches, 802.11 and other network infrastructure equipment as assigned.
Performing analysis of software, hardware, and transmission facilities using various diagnostic tools in support of efficient network operations.
Participating in a weekly 24/7 on call rotation to troubleshoot and repair and restore network connectivity to customers as needed.
Performing medium networking skills with minimal supervision and in accordance with published standards.
Overseeing a variety of analytical and technical assignments that are moderate to complex within the Houston Metropolitan area, with responsibilities of maintaining routers, switches, data centers networking, wireless infrastructure along with other network infrastructure equipment.
Planning, managing, implementing, installing, and documenting network infrastructure projects and upgrades.
Providing onsite or remote access diagnoses and resolution to network hardware and software problems by responding to customers and service desk work requests.
Providing network assistance to Project Managers when assigned to a project.