IT Portfolio Management Analyst I / II

APSPhoenix, AZ
Hybrid

About The Position

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. SummaryIT Portfolio Management Analyst I / II PMO Support | ServiceNow | Power BI | Portfolio Analytics   As an IT Portfolio Management Analyst at APS, you’ll support the internal PMO by helping project teams navigate governance processes, maintain accurate portfolio data, and deliver insights that drive better decisions. This role combines customer support, data analysis, and process improvement to ensure technology initiatives are delivered with visibility, consistency, and compliance.

Requirements

  • Experience in IT PMO, portfolio analysis, governance, or project reporting
  • Hands-on experience with:
  • ServiceNow SPM (preferred)
  • Power BI dashboard creation
  • Advanced Excel
  • Strong data interpretation and communication skills
  • Customer-focused, collaborative mindset
  • Interest in automation, AI, and continuous improvement
  • Bachelors' degree in Information Technology or related field
  • PLUS and one (1) year of prior relevant experience or equivalent combination of education and directly related experience.
  • Requires basic technical subject matter knowledge within a job area or system
  • Bachelors' degree in Information Technology or related field
  • PLUS two (2) years' of prior relevant experience or equivalent combination of education and directly related experience.
  • Requires working technical knowledge gained through experience within a job area or system

Nice To Haves

  • Knowledge of digital technology asset life cycle management processes and supporting tools and services,
  • Familiarity with recognized software development and project management methodologies
  • Familiarity with IT infrastructure solutions from major vendors
  • Familiarity with the use of reporting tools to monitor portfolio activities and analyze portfolio performance.

Responsibilities

  • Support project teams with PMO governance and day-to-day inquiries
  • Maintain portfolio data in ServiceNow (Strategic Portfolio Management)
  • Analyze and report on portfolio metrics using Excel and Azure data sources
  • Build and maintain Power BI dashboards to show project and portfolio health
  • Maintain documentation, tools, and process artifacts
  • Identify opportunities for automation, AI, and process improvements
  • Partner with PMs and leaders to provide clear, actionable insights
  • Project Governance Execution& Compliance
  • Quality Assurance & Delivery Health Monitoring
  • Continuous improvement & process maturity
  • Stakeholder Engagement and partnership
  • Perform basic reporting and analysis of aggregated portfolio health issues
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