IT Portfolio Governance Lead

Chameleon Integrated Services•St. Louis, MO

1d•Remote

About The Position

We are a growing information technology company that offers its employees a culture of success, the chance to work on revolutionary federal IT infrastructure, and the opportunity to grow alongside cutting-edge technology that is reshaping the industry. We are seeking forward-thinking candidates that have strong experience in operational support and can help take to the next level in a proactive stance. Chameleon Integrated Services has expertise in operations management, quality systems, data operations and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U.S. federal government agencies. We are known for the great care we take with clients and employees, and we believe in promoting from within. The IT Portfolio Governance Lead will own day-to-day portfolio governance activities and provide hands-on functional leadership for ServiceNow Strategic Portfolio Management. This is not a generic ServiceNow administrator or ITSM ticketing position. The person must be able to work across portfolio governance, product/project/service roadmaps, investment and delivery metrics, change and risk governance, and the ServiceNow SPM data used to operate those functions. OJP specifically identifies management of SPM fiscal calendars, templates, functional metadata, integrated roadmaps, portfolio metrics, IT change governance, enterprise IT risk governance, and support to the Portfolio Review Board, Architecture Review Board, Standards Working Group, and related governance bodies.

Requirements

5+ years required in IT product, portfolio, program, or enterprise governance.
3+ years of direct hands-on ServiceNow Strategic Portfolio Management experience strongly preferred. Legacy ITBM/PPM terminology is acceptable where the experience is equivalent.
Must be able to discuss personally maintaining/configuring portfolio-related functional data such as fiscal calendars, templates, metadata, demand/project/product/portfolio information, roadmaps, and metrics.
Experience developing and maintaining integrated roadmaps across multiple products, projects, services, dependencies, releases, and investment priorities.
Experience consolidating delivery, cost, schedule, risk, dependency, product, or investment metrics for management decision-making.
Experience supporting or operating governance bodies such as portfolio review boards, architecture review boards, change advisory boards, standards boards, or equivalent enterprise governance forums.
Experience with enterprise IT change management and IT risk governance, including action/decision tracking and escalation.
Working knowledge of Agile/product delivery and the relationship among epics, stories, roadmaps, product outcomes, dependencies, and delivery metrics.
Must be capable of facilitating senior stakeholder meetings, producing decision-ready materials, documenting decisions/actions, and communicating across technical and business groups.

Nice To Haves

Federal, state/local government, financial services, healthcare, defense, or another regulated enterprise environment preferred.
ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM).
ServiceNow Strategic Planning/Strategic Portfolio credentials or accreditation are useful.
PMP, SAFe, ITIL, product-management, or portfolio-management credentials are secondary advantages.

Responsibilities

Own day-to-day portfolio governance activities.
Provide hands-on functional leadership for ServiceNow Strategic Portfolio Management.
Work across portfolio governance, product/project/service roadmaps, investment and delivery metrics, change and risk governance, and the ServiceNow SPM data used to operate those functions.
Manage SPM fiscal calendars, templates, functional metadata, integrated roadmaps, portfolio metrics, IT change governance, enterprise IT risk governance.
Support the Portfolio Review Board, Architecture Review Board, Standards Working Group, and related governance bodies.
Develop and maintain integrated roadmaps across multiple products, projects, services, dependencies, releases, and investment priorities.
Consolidate delivery, cost, schedule, risk, dependency, product, or investment metrics for management decision-making.
Support or operate governance bodies such as portfolio review boards, architecture review boards, change advisory boards, standards boards, or equivalent enterprise governance forums.
Manage enterprise IT change management and IT risk governance, including action/decision tracking and escalation.
Facilitate senior stakeholder meetings, produce decision-ready materials, document decisions/actions, and communicate across technical and business groups.