IT OT Network Analyst (Fort Lauderdale, FL)

FCC Environmental Services•Fort Lauderdale, FL

5d•Onsite

About The Position

The IT/OT Network Analyst is responsible for supporting, maintaining, and improving network infrastructure across corporate IT and Operational Technology environments. This position serves as a technical liaison between operations, engineering teams, vendors, and Corporate IT to ensure secure, reliable, and well-governed connectivity for business systems, facility networks, OT/IoT/IIoT devices, and related technology platforms. The role requires strong technical troubleshooting capabilities, an understanding of industrial and operational network environments, and the ability to support both day-to-day operations and project-based deployments while maintaining compliance with organizational standards and cybersecurity requirements. This is a fully onsite position based at our Fort Lauderdale Waste-to-Energy (WtE) Facility. The ideal candidate will reside within a reasonable commuting distance of the facility.

Requirements

Associate’s or Bachelor’s degree in Information Technology, Computer Science, Network Administration, Cybersecurity, or a related field; equivalent professional experience may be considered.
Minimum of three years of experience in network administration, infrastructure support, desktop support, or IT/OT operational environments.
Working knowledge of TCP/IP, routing, switching, VLANs, VPNs, wireless networking, firewalls, and network troubleshooting methodologies.
Experience supporting industrial, plant, manufacturing, utilities, energy, or similar operational environments is strongly preferred.
Ability to work independently, prioritize multiple tasks, and support time-sensitive operational issues in a fast-paced environment.
Strong written and verbal communication skills with the ability to coordinate effectively with technical and non-technical stakeholders.
Ability to travel up to 30% and provide onsite support at assigned facilities as required.

Nice To Haves

CompTIA Network+, Security+, GIAC, or equivalent network/security certification.
Cisco CCNA, Fortinet NSE, Palo Alto Networks, or comparable network infrastructure certification.
Microsoft Certified: Endpoint Administrator Associate or similar endpoint, identity, or infrastructure certification.
Hands-on experience with Cisco, Fortinet, Palo Alto, or similar enterprise network and security platforms.
Familiarity with Azure, AWS, or Google Cloud networking concepts is preferred but not required.
Experience with analog telephony, VoIP systems, or unified communications support is a plus.
Familiarity with industrial control systems, OT cybersecurity practices, network segmentation, and secure remote access models is preferred.

Responsibilities

Provide technical network support for OT, IoT, and IIoT systems used within operational environments.
Partner with plant engineers, operators, and maintenance personnel to ensure technology solutions support operational continuity and safety requirements.
Assist with troubleshooting connectivity issues related to industrial systems, equipment networks, monitoring platforms, and vendor-managed solutions.
Support segmentation, secure communications, and access control practices between corporate and OT environments.
Assist with the implementation of new hardware, software, network, and infrastructure solutions across assigned facilities.
Participate in IT and OT projects, including upgrades, migrations, integrations, network refreshes, and technology standardization initiatives.
Coordinate with vendors and internal stakeholders to validate technical requirements, installation readiness, and post-deployment support needs.
Track assigned tasks, communicate risks or issues, and provide timely updates to Corporate IT leadership.
Provide hands-on support for desktops, laptops, mobile devices, printers, telephony, conference room technology, and other facility IT assets as needed.
Respond to service requests and incidents in accordance with established support procedures and service expectations.
Escalate issues appropriately and collaborate with Corporate IT teams to ensure timely resolution.